Anybody shopping for an
insurer wants to choose one that will be around for as long as their money is
invested in that company's product. Companies have been developed which rate
insurance companies on numerous facets. Dependability, durability, and safety
are just a few of the things that are looked at.
A. M. Best Company Rating
System:
A source of public information is the A.M.
Best Company of Oldewick, New Jersey. This is the oldest insurance industry
rating service. Alfred M. Best began in 1899 what was known as an
"independent watchdog" for the insurance industry. They provide
information regarding an insurance company's financial condition, a brief
history of the company in question, information on its management, operating
comments and states in which it is allowed to write and sell business. A.M.
Best also grants its own ratings to companies, designed to reflect strength and
weaknesses in four areas:
1.
Underwriting,
2.
Expense
control,
3.
Reserve
adequacy, and
4.
Investments.
You may not find a rating on an insurance
company in question for two reasons; they did not want to pay the $500 fee, or
requested the company not publish their rating. In this instance, the company
is listed, but without the rating assigned to it.
In most cases, a policyholder would be wise
to place their trust in a company rated A or A+ by A.M. Best. An agent would
want to consider the rating given the company because it affects their
policyholder's investment. Few people probably research companies, for
financial stability. However, with all insurance products, whether they be
annuities or life insurance, due diligence is essential when recommending a
product to a client. Agents should read the annuity or life insurance contracts
in their entirety. The history of a company's investment portfolio should be
considered before recommending it. A.M. Best allows an agent a source for this
research. Some critics, though, question the integrity and meaningfulness of
the A.M. Best ratings, claiming that the information upon which the ratings are
based is old information and that insurance companies can pressure them for a
better rating. A.M. Best, of course, defends its integrity and objectivity.
As the insurance market becomes more
competitive, insurers may be tempted to over-extend themselves. Due Diligence
requires an agent evaluate the carriers that they represent. An agent should
know where their carriers are investing their money. Most importantly, an agent
should know the ratio of assets to liabilities in the companies they represent.
Remember that the size of the assets alone means very little. If liabilities
outmatch assets, trouble could possibly develop.
A.M. Best is only one source where company
information can be found. There are other sources that can be utilized
regarding the ability of an insurance company to make good on their promises.
A.M. Best Company can be contracted directly at: Ambest Road
Oldewick, NJ 08858
(800) 424-BEST
($2.95 per call, plus surcharges)
The following is a list of the A.M. Best
ratings and what they mean, how they can be modified and how the "not
assigned" ratings can be interpreted. Agent should use only the most
current book. It may be attainable to get summaries from A.M. Best reports
regarding the companies that are recommended through the insurance companies
themselves.
A.M. Best's Rating Modifiers:
The following rating modifiers can be
attached to an A.M. Best's rating classification of A+ through C. The modifiers
are used to qualify the status of the assigned rating. The modifier will appear
as a lower case suffix to the rating.
Ratings "Not
Assigned" Classification
Companies not receiving an A.M. Best's Rating
(A+ to C) are assigned to a rating of "not assigned" classification
which is abbreviated NA. This is divided into ten classifications to identify
the reasons why the company was not eligible or assigned an A.M. Best's Rating.
The primary reason is identified by the appropriate numeric suffix.
1.
the company is 100 percent reinsured by a rated
company, or
2.
the company is a member of a group participating in a
business pooling arrangement, or
3.
the company was formerly assigned a rating and is
expected to meet the minimum size requirement within a reasonable period of
time.
Standard & Poor's
Corporation Rating System:
Standard & Poor's rating system is along
the same lines as A.M. Best's. Standard & Poor's have been rating
conventional-term debt and general-obligation corporate and municipal bonds
since 1916. Standard & Poor's insurance claims-paying ability rating is an
opinion of an operating insurance company's financial capacity to meet the
obligations of its insurance policies in accordance with their terms. The
claims-paying ability ratings are based on current information furnished by the
insurance company or obtained by Standard and Poor's from other sources it
considers reliable. They do not perform an audit in connection with any rating
and may, on occasion, rely on unaudited financial information. The ratings
listed below may be modified by adding a plus or minus sign to show relative
standings within the major rating categories.
"Our sole mission is
to provide objective,
insightful risk analysis and evaluation."
An
individual can visit Standard & Poor's website and receive current
information about such things as Standard & Poor's Life/Health Capital
Adequacy Model, Standard & Poor's Liquidity Model Updated, or even Standard
& Poor's Evaluates Life Insurer's Earnings Adequacy. This up-to-date
information can give us the most recent information about the insurers we are
interested in. If one were to downloan Standard & Poor's Evaluates Life
Insurer's Earnings Adequacy, one would gain an understanding of their earnings
adequacy ratio which is designed to measure performance across a broad array of
buisness lines while differentiatiing earngings targets by business line, given
the risks associated with each product class.
Standard & Poor's operates without
government mandate, is independent of any investment banking firm or similar
organization and does not engage in trading or underwriting activities. They
tout themselves as being the first analytical organization to publish their
ratings and procedures as an on-line service and having developed the first
print publication dedicated to credit evaluation.
These reports are generally not available to
the public unless the insurance company that purchases the report chooses to
make it available to the policyholders. Standard & Poor's Corporation is
at:
25 Broadway
New York, NY 10004
(212) 208-8000
Moody's Rating System:
Moody's concentrates a little more on the
quality of the company's investment portfolio. The Moody's Investor Service
ratings may be divided into three subcategories.
Moody's Investors Service entered the
bond-rating business in 1904. They have been evaluating life insurance companies
since the 1970s. In 1986 Moody's introduced insurance financial strength
ratings to provide guaranteed investment contract (GIC) investors with
objective, independent credit opinions. In April 1991, the firm revised several
elements of its benchmark capital ratio to reflect the changing nature of risk
in the life insurance industry and to improve the accuracy of the ratio.
Moody's offers financial strength ratings on nearly 80 life insurance
companies, and the list continues to grow. The rated companies represent more
than 60 percent of the life insurance industry's assets and more than 90
percent of total GIC assets.
Insurance companies pay approximately $25,000
for the rating services. Moody's sees its real clients as financial
intermediaries such as brokers, pension plan sponsors, structured settlement
advisors and agents. Much of their attention has been given to companies
involved in group pensions and individual annuity business. In recent times,
coverage has expanded from initial focus on companies selling GICs to annuity
providers, universal life writers, and providers of other life products.
Like Standard & Poor's rating service,
Moody's ratings are not generally available to the public unless the insurance
company chooses to make them available to the policyholder. For an annual fee
of $125, Moody's quarterly Life Insurance Handbook gives ratings,
explains rationale, and provides executive summaries for all life insurance
companies. The company can be contacted at:
99 Church Street
New York, NY 10007
Aa Insurance companies that are rated Aa are
judged to be of high quality by all standards. Together with Aaa group they
comprise what is generally known as high-grade companies. They are rated lower
than the best companies because long-term risks appear somewhat larger.
A Insurance companies that are rated A possess
many favorable attributes and are to be considered upper-medium grade. Factors
giving security to punctual payment of policyholder obligations are considered
adequate but elements may be present which suggest a susceptibility to
impairment some time in the future.
Baa Insurance companies that are rated Baa are
considered as medium-grade, i.e., their policyholder obligations are neither
highly protected nor poorly secured. Factors giving security to punctual
payments to the policyholder obligations are considered adequate for the
present but certain protective elements may be lacking or may be
characteristically unreliable over any great length of time. These companies'
policy obligations lack outstanding investment characteristics and in fact have
speculative elements as well.
Ba Insurance companies that are rated Ba are
judged to have speculative elements; their future cannot be considered as well
assured. Often the ability of these companies to discharge policyholder
obligations may be very moderate and thereby not well safeguarded during other
good and bad times in the future. Uncertainty of position characterizes
policyholder obligations of insurance companies in this class.
B Policyholder obligations of insurance
companies that are rated B generally lack characteristics of the desirable
insurance policy. Assurance of punctual payment of policyholder obligations
over any long period of time is small.
Caa Insurance companies that are rated Caa are of
poor standing. They may be in default on their policyholder obligations or
there may be present elements of danger with respect to punctual payments of
policyholder obligations and claims.
Ca Insurance companies that are rated Ca are
speculative in a high degree. Such companies are often in default on their
policyholder obligations or have other marketed shortcomings.
C Insurance companies that are rated C are the
lowest rated class of insurance companies and can be regarded as having
extremely poor prospects of ever attaining real investment standing.
Duff & Phelps Rating
System:
Duff & Phelps provides an overall
approach in its credit ratings and has a reputation of quality and integrity.
The Duff & Phelps ratings apply to:
Their rating service includes an insurance
company management interview, quantitative analysis and a view of the company's
future. The ratings are updated quarterly in an effort to make the material
more timely. The Duff & Phelps ratings probably will only be obtainable
from the insurance companies that have contracted for their services.
Duff & Phelps rating process, which costs
an insurance company approximately $17,000, was first introduced in 1986. It is
divided into four parts.
1.
Duff & Phelps
requests the company's financial reports.
2.
Representatives travel
to the insurance company for an initial on-site interview after the reports
have been received. During the meeting, the rater meets in groups and
individually with key management personnel, including the chief executive
officer, chief financial officer, chief investment officer and product
managers.
3.
Duff & Phelps
invites a group of executives from the insurance company to their Chicago
headquarters to confer with members of the rating committee. This meeting gives
the insurance company the opportunity to meet its evaluators and get a better
sense of the rating process.
4.
The rating committee
convenes to establish a rating. It presents the grade and an analysis to the
insurance company. The insurance company can choose either to publish or
discard the results.
As part of the contract, the insurance
company agrees to provide relevant financial information quarterly, for rating
updates. There is also an annual review meeting at the start of each new rating
year. They can be contacted at:
55 East Monroe
Street
Chicago, IL 60603
Weiss Research, Inc. Rating
System:
Weiss is based on a rating system that should
"flag potential problems in such a way that the average consumer will be
adequately informed in a timely fashion."
Weiss developed a proprietary computer model
that uses some 200 ratios derived from 750 pieces of data to determine an
insurer's rating. They do not meet with managers or other executives for the
rating. Data for these calculations come from the statutory reports insurance
companies submit to the insurance commissioners, plus supplemental data from
the companies themselves. Weiss Research receives quarterly reports from the
insurance companies. New information is added to the analytical process and is
reported in quarterly updates.
The results of the analysis and the ratings
are sent to the companies with a request that the data be examined and
verified. Some insurance companies do not respond to these requests. Others
object to the rating received. Still others object so strenuously that they
threaten lawsuits. Weiss Research, Inc. can be contacted at:
P.O. Box 109665
Palm Beach Garden,
FL 33410
(800) 289-9222
Each rating can be given a (+) or (-) sign.
The plus sign is an indication that, with new data, there is a modest
possibility that this company could be upgraded. The A+ rating is an exception
since no higher grade exists. The minus sign is an indication that, with
new data, there is modest possibility that this company could be downgraded.
Additional Notations:
1.
total assets are less that $1 million,
2.
premium income for the current year was less than $100
thousand, or
3.
the company functions almost exclusively as a holding
company rather than as an underwriter.
State Ratings
Another avenue for an agent or policyholder
wanting to check the quality of the insurance company in question is the
department of insurance for their state. Insurance companies are primarily
regulated by the individual states. Therefore, choosing insurance companies
licensed to do business within the state of residence is one level of
protection for the agent and the policyholder. By receiving a license from the
department of insurance to do business in that state, one can assume that the
state has examined the company and its products and found them to be in
compliance with state regulations. Unfortunately, this first level of
protection may not always be reliable. In spite of the state regulations,
insurance companies have failed and caused economic harm to their clients. The
department of insurance may look at the policies and the company itself, but it
has no power to tell them how to run their business.
The state does collect information about the
different insurance companies doing business within the state that can be of
value to both the agents and the policyholders. Information kept, such as the
company's annual Convention Statements and Schedule M, should be available upon
request. This will give the information the company is providing to the regulators
regarding its financial condition and the assumptions used in their
illustrations. If there is ever any concern about an insurance company, one can
call and ask questions. The state insurance department may know of complaints
filed against that company. At the very least, the call may make them aware of
something that can be done to protect the consumers of that state.
States do vary in the quality and quantity of
their regulations. New York state is noted for being the toughest within the
industry. A restrictive approach can be advantages to agents and their
policyholders when choosing an insurance company that will be around for the
long term in the uncertain and ever-changing economic times.
A review of an insurance company's financial
statements and annual reports is also in order. These annual reports are
readily available from each insurance company. Don't be shy about asking for
them. If anything, read the President's letter. It should help determine what
is going well for the company and what is going poorly. It is obvious to anyone
that you want products that are doing well. Then scan the remainder of the
report for the information that meets your policyholder's needs. Do not
overlook the footnotes; they often have the most important warnings.
Remember, you cannot know everything about a
company. The information that you gather will be dated and, as stated
previously, we live in uncertain economic times. If the insurance company is
out to fool people and take advantage of them, and the state regulators do not
catch them, it may be too late when you find out. For this reason, it may be
advisable to stick with the bigger, more reputable companies.
There is not one rating service that is
better than another. A.M. Best is the best known rating service and is
certainly considered one of the best. As it has been suggested, when shopping
for an annuity, it is wise to look for a top rating from two of the major
rating services. An insurance company's rating can change very frequently.
Always look for the most recent information on a company. The vast majority of
the insurance companies that have a good rating will maintain their quality
standing for years to come.
Standard Analytical
Services:
This rating service gives a descriptive
report of a company relative to the so-called "25-giants" of the
insurance industry. The pamphlet handed out looks very similar to the one
provided by A.M. Best. It is bought mostly by companies that do not receive a
favorable rating from A.M. Best. Professionals question the credibility and
usefulness of this pamphlet.