Umbrella Insurance

 

Chapter 2

How Does Umbrella Insurance Fit In

With General Liability Claims?

 

 

Liability Insurance for Liability Exposures:

 

  It is logical that liability insurance would not exist if there were no liability exposures.  Liability happens under a variety of circumstances, including accidental deaths, auto accidents, civil suits and a multitude of other incidents.  Liability exposures often result in large losses.  Punitive damages tend to be very large.  They are awards to plaintiffs in excess of full compensation for injuries sustained (called compensatory damages) and are made:

                            1.  to punish the defendant and

                            2.  discourage others from engaging in similar conduct.

 

  While some types of liability claims can be foreseen and avoided, others are more difficult to recognize.  This can especially be true for businesses because they are more likely to be targeted than general citizens.

 

Torts:

 

  The legal basis for liability claims is torts and contracts. These are not mutually exclusive in that a person claiming to have been injured or wronged in some way may seek action either under a tort or a contract, or in some jurisdictions, under both.

 

  The word "tort" comes from the past participle of the Latin verb torquere. It means "to twist", which is from the same root as the word "torture."  Funk & Wagnalls standard desk dictionary (volume 2) defines tort in the following method: "n. Law; Any private or civil wrong by act or omission for which a civil suit can be brought, but not including breach of contract."  Corley and Robert define it as "A wrongful act committed by one person against another person or his property.  It is the breach of a legal duty imposed by law other than by contract."  Both are saying a tort is a wrong (other than breach of contract) for which a civil action can be brought.  Most of these claims result from negligence, but other grounds are also possible:

                            1.  intentional interference,

                            2.  absolute liability, and

                            3.  strict liability.

 


 

Intentional Torts:

 

Sometimes acts are intentional, although the resulting consequences may not be.  When an intentional act causes injury to another, that act is deemed an intentional tort, even though the intent may not have been to cause injury.  Even acts that were thought to be beneficial may result in unintentional harm to others.

 

Intentional Interference with the Person:

 

Intentional torts may be classified as:

                       1.  intentional interference with the person, or

                       2.  intentional interference with property.

 

  Battery, assault, infliction of mental and emotional disturbance, defamation and false imprisonment are all examples of the first type, intentional interference with the person.  The second type will be discussed later in this chapter.

 

Battery:

 

  Battery is intentional, unpermitted and unprivileged contact.  Actual contact must be made in order for battery to exist.  It includes not only the person themselves, but also contact with anything connected or associated with them, such as the clothes they are wearing, the cars they are driving or the packages they are carrying.  Therefore, if the person has packages knocked from their arms, or their jacket tugged, it can be considered battery.  Actual harm is not required for a charge of battery to be legally upheld.  In fact, it is not even necessary for hostility to be involved.  For example, a person is shopping downtown, carrying packages.  A man approaches asking for spare change.  The shopper continues attempting to ignore the man.  The beggar then reaches out and grasps the shopper's arm, though still asking politely (without anger or harsh words) for change.  The moment the man grabbed the shopper's arm, he could be charged with battery.  Only the absence of expressed or implied consent of the shopper is necessary to constitute battery.

 

 

Only the absence of expressed or implied consent of the shopper

is necessary to constitute battery.

 

 

  Some personal contact, however unintentional, occurs every day.  Most people would not charge battery.  People are bumped by other shoppers, sometimes even scattering their packages.  Even so, battery is not implied.  Why do battery charges get filed?  Usually because the person feels intimidated in some way.  Most of us assume that some unintentional contact (even undesired contact) with others is inevitable in daily life.  We may not like it when another steps on our foot, but we do not file battery charges against them; it takes a feeling of intimidation.

 

Assault:

 

   Assault is an act of violence or the physical threat of violence.  It is different from battery because assault requires apprehension over threatened contact, whereas battery requires actual physical contact.  It is not necessary for the aggressor to actually intend to carry out an assault; a belief by the threatened person that the threat may materialize is enough cause for action.  For example, if a weapon is pointed at a person, even though no physical action is actually taken, assault has still occurred, as long as it produced apprehension.  On the other hand, if the person was not aware of the intimidation, no assault occurred because no apprehension occurred.  Verbal insults do not necessarily mean that assault is involved.  If verbal insults are accompanied by threatening gestures, however, that is an entirely different matter.

 

 

Assault is different from battery because assault requires

apprehension over threatened contact,

whereas battery requires actual physical contact.

 

 

  We often hear of "assault and battery charges."  Assault and battery do seem to go together.  That is because first the aggressor intimidates causing apprehension (assault), and then physical contact is made, resulting in battery.

 

Mental Distress:

 

  Liability can arise from intentional acts that cause another person to experience mental or emotional distress.  This distress must be proven to be severe and extreme.  Insults or abuses that simply cause anxiety do not qualify.  Often the abused person must actually experience physical illness which was caused by emotional or mental distress.  This is most often seen in claims from debtors who file claims against creditors for harassing collection actions.

 

 

Mental distress claims often arise from debtors who file such claims against creditors for harassing collection actions.

 

 


 

Defamation:

 

  Defamation involves injury to one's reputation. Defamatory acts may be either libel or slander.  Historically, libel was written defamation while slander was spoken defamation. The US has over 302 million social media users as of 2023.[1] This means 90 percent of the total US population uses social media actively with Facebook being the most popular social media platform with 74.2% of adults using it. In Canada, Facebook is also the most popular. The internet has allowed more free speech than ever before with more opportunities to besmirch another’s character with a post or a comment – is this freeness of speech or some sort of cyberbullying? Harassment and cyberbullying are crimes that could lead to a jail or prison sentence.

 

  In order to be legally viable, defamatory statements or written forms must be intentionally or negligently communicated to someone other than the defamed party.  It is not illegal to state or write defamatory statements directly to the person.  The defamed person must prove that (1) the action was intentional or negligent and (2) the defamatory meaning is reasonably understood by others.

 

 

Defamation or Slander on Social Media:

 

  In 1995, Congress passed the Communications Decency Act, which protects ISPs, social media platforms and website hosts from defamation claims. Plaintiffs who believe they have been defamed online must bring their claims against the person or entity that actually made the defamatory statement, not against the platform that was used.

 

  Referring to defamatory comments made on social medias as “slander on social media” is actually a misnomer, since slander is defined as spoken communication of a false assertion of fact to a third-party, which subsequently harms another’s reputation.

 

  Libel and slander laws vary widely among jurisdictions.  Among these jurisdictions there is inconsistency, so it is important for those who feel they have been wronged to seek the correct counsel for the area involved.

 

  Especially in the political environment that emerged during and after the 2016 presidential election (even before that, some say), there were many accusations related to defamation and slander. The tone seemed to say: “If you don’t like someone (or some political party), blog it, tweet it, Facebook it, or post it online somewhere.” Common courtesy disappeared.

 

  Many professionals who study social issues have said for years that removing the face-to-face interactions of people have allowed society to lose all sense of decency and removed the filters that people should have regarding what is appropriate to say about others. We have even experienced suicide deaths due to online bullying. Internal filters do not seem to exist in the context of social media. Defamation has, of course, always existed, but social media has certainly broadened the aspects of it.

 

  As we know, there is written libel and spoken slander, both of which is defamation. Since slander is spoken, lawsuits typically center on libel, although this is changing. Since social media has made the spoken word seem part of statements on social media, these separate legal terms have been muddied to some extent. Since defamation is termed a statement that is communicated to a third party, making a claim either expressly or implied to be factual, injuring another’s reputation or causing others not to associate with the person, this term seems to fit best when lawsuits are initiated. Malicious intent is not typically required for a lawsuit but is often involved in the social media communications.

 

  Most states have what is termed “media shield laws” to protect members of the press and other types of media organizations, but not all states. Even in those states that do have media shield laws, they often do not include bloggers or the internet in general, meaning those that are sued cannot hide behind the shield laws. If statements are made that claim to be or appear to be factual, but are not, the writer can be sued.

 

  This would not include such things as reviews of a restaurant meal or the service receive at a department store, because reviews are known to be opinions, not statements of fact. Opinions are allowed because they are not presented as facts, even if the opinions expressed are negative. Truth is always what a defamation claim is about, not opinions. Therefore, when statements are presented as truth or facts, there must be something that backs up that “fact.” If there is no factual evidence backing the statements made, it becomes defamation.

 

  Legally, defamation requires that the statement made were asserted to be factual. Professional bloggers, users of online forums, chats, and social networks or platforms tend to be very clear that they post opinions, not statements of facts. They are clear about this to prevent lawsuits. Those who try to persuade others with nonfactual statements either try to hide the origins of them or have chosen to live dangerously by presenting opinions as fact. We saw a lot of this when Russia inserted nonfactual stories and statements during the 2016 Presidential elections. They did so to persuade Americans to vote a certain way based on lies and deceit. Russia was not necessarily for or against a certain political party, as evidenced by the fact that they inserted false information about many politicians. While Russia may have favored some specific politicians, mostly they favored Russia in some way. In other words, the Americans they favored would fulfill some goal Russia had. Russian interference has been confirmed not only by American authorities, but also by many European countries as well. It is universally accepted by those who know and work with cyber issues. It is confirmed to have happened to politicians in all political parties, in multiple countries, and continues to happen. Obviously, defamation lawsuits will not be filed against Russia. Russia’s interference comes under cyber crime instead.

 

False Imprisonment:

 

  False Imprisonment has been used far more than most people realize.  False imprisonment is the intentional restraint of another's freedom of movement.  Years ago, this was used to free our nations so-called mentally ill from undesired institutionalization.  It is now much harder to commit those we feel are mentally incompetent because of false imprisonment laws.

 

  For a false imprisonment liability claim to occur, the imprisonment must be total, even if it happens to be brief.  It must be an intentional act, although not necessarily malicious in nature.  The restraint need not be physical, but it must contain threats of physicalness or force which would intimidate the person into compliance.

 

  Sometimes false imprisonment is confused with malicious prosecution, which is the malicious institution of groundless criminal proceedings against another person.

 

Intentional Interference with Property:

 

  This has become widespread and often goes unpunished because the guilty party is not known.  There are multiple types of interference:

 

Trespass:

 

  Trespass involves real property rather than personal property.  Real property is land and the items attached to it.  Trespass is the wrongful entry upon the land of another or the failure to remove property from another's land when an obligation exists to do so.  Trespass includes entry of the area above and below the land as well as the surface of the land.  In other words, when a trespass order exists, it is illegal to fly over the land in a plane or balloon as well walk upon the actual surface.  It would also be illegal to dig or otherwise enter below the surface.

 

  It is not necessary to establish that any damage to the property happened for a liability claim to be filed.  Trespass exists by merely entering or walking into the area forbidden.  The original trespass order, however, probably came about due to damage or interference of some kind.

 

Conversion:

 

  Conversion is the intentional interference with the personal property of others. Personal property is anything capable of being owned that is not real property.  Personal property would include everything that is not land or items permanently attached to land, such as crops and houses.  For conversion to exist, there must be action which was designed to deprive the owner of the property from use and possession to such a degree that a forced sale of the property existed.

 

 

For conversion to exist there must be action which deprived the owner of property use and possession to such a degree that a forced sale of the property to the converter is justified.

 

 

  Conversion is accomplished by:

 

1.      taking possession to exercise control which is adverse to the owner;

2.      depriving the owner of control through an unauthorized transfer;

3.      refusing to surrender goods to the one who has a legal right to them;

4.      misusing an owner's possessions without authorization (such as driving a car left at a parking lot or business); and

5.      intentional damage to, destruction of, or alteration of property.  This could include changing the appearance of something with the intent of confiscating the property.

 

  The point of tort law dealing with conversion is to give the wronged person the ability to recover the property or its value of which they were wrongly deprived.

 

Privilege:

 

  Some activities do not bring about liability.  A person will not be held liable for an intentional tort if the conduct is considered privileged.  For this to be the case, the person must have acted in a manner which served public interest.  Of course, not all will agree on this.  Whether or not the action is considered privileged will depend upon the circumstances involved and the attitude of the court.  There is no assurance that conduct will be considered privileged in most cases.  Common situations that are deemed privileged by the courts include mistakes, consent and protective acts.

 

Mistakes:

 

  Even though an act may be a mistake, whether it is privileged will depend upon specific circumstances; many "mistakes" are not exempt from liability claims.  A mistake that is often considered privileged involves acts causing damage that were intended to protect another's rights (even if the danger is mistaken and did not actually exist).

 

Consent:

 

  When consent exists and damage results, it is often considered privileged.  Therefore, no liability claim would exist.  If someone has given permission to another to perform a specific task and damage results, liability may not exist, due to the given consent.

 

 Protective Acts:

 

  When actions or reasonable force is necessary to protect another from harm, privilege usually exists.  In fact, a person is typically privileged to use reasonable force to prevent interference with one's own property or person, as well as others.

 

 

It is very important to point out that reasonable force is allowable; what is reasonable often has to be determined by the courts.

 

 

  It is very important to point out that reasonable force is allowable; what is reasonable often has to be determined by the courts. Killing someone who is stealing is not necessarily reasonable force. Killing someone who is raping another person would be reasonable, while killing someone for stealing a bicycle would probably not be considered reasonable force.

 

  There are no guarantees when it comes to privilege.  Courts are not always consistent in their rulings, although we do have an appeals process when we think the courts are wrong.  It would be foolish to act simply because we felt the action would be privileged.  Most acts ruled privileged depend upon some measure of common sense, however.

 

Absolute Liability:

 

  There are different types of liability. One type is absolute liability.

 

  Absolute liability is sometimes known as Liability Without Fault.  It is imposed where public policy demands that a person be held liable for specific acts, even if the acts were neither intentionally nor negligently inflicted.  Sometimes people actually make this type of claim more likely.  One example of this are those who post signs such as "Danger-Bad Dog."  This implies prior knowledge of a dangerous situation.

 

  Absolute liability can result from many different situations.  This might include such things as damage from earth vibrations as a result of blasting operations, aircraft use, storage of dangerous materials and potentially dangerous animals.  Keeping wild animals imposes absolute liability even if their keepers have domesticated them.  Basically, the rationale of absolute liability is that in ultra-dangerous activities where losses are inevitable at some point, the loss is shifted to those best able to control it.

 

  Absolute liability, like other types of liability, will vary with the location.  There may always be local modifications or interpretations.

 

Strict Liability:

 

  Strict liability is typically applied to product liability, rather than personal acts.  It is felt that manufacturers and merchandisers of goods are held liable for injuries caused by the defective products they produce.  This could be true even if the manufacturer had no intentional negligence or fault.  The claimant must prove that the product was defective and that the defect produced unreasonable danger.  Manufacturers may not be liable if the product was experimental or for products that are unavoidably unsafe.  Many sports products are considered unavoidably unsafe, for example.  For a claim to be valid, the product must have been used as intended.  This is an important point, since many products would become unsafe if used outside of their intended parameters.

 

Negligence:

 

  Most policyholders are aware of negligence claims and this is where insurance agents are most likely to become involved when selling products.  Everyone is exposed to loss from damage claims involving allegations of negligence.  Law requires all persons to use care in their actions to prevent negligence.  If a person fails to perform as a reasonable and prudent person would under similar circumstances, a negligence claim can occur if someone is injured or property is damaged.

 

  Obviously, an injury or loss must occur before a claim can be filed.  While this might seem like an obvious statement, there have been misunderstandings.  Even if a person is acting recklessly, if no injury or loss results, there can be no claim filed.

 

  It should also be pointed out that negligence claims are always unintentional.  Intentional acts would fall under battery or assault.  Negligence can be due to carelessness, thoughtlessness, forgetfulness, bad judgment, or stupidity.  It can even result from a bad temper.  Negligence never involves intent, even if bad temper is involved.  A negligent person has no desire to cause harm, but because of some type of negligent behavior, he or she does so.

 

A Reasonable Man:

 

  We often hear, in the insurance industry, the term "the prudent and reasonable man" rule.  This is the standard used for determining negligence claims.  It was established by the Common Law of England.  Although they never talk of a "reasonable woman", the intent is to cover both equally.  The assumption is that the term "man" covers the human race as a whole.

 

  A reasonable man is assumed to have the minimum perception, memory, experience and information common to the community in general.  He is considered to have normal intelligence and mental capacity.  Therefore, this definition would exclude the legally insane, children not of legal age, and those who are senile or have some other mental impairment.  When it involves a trade or profession, such as an insurance agent, they are also expected to have corresponding knowledge.

 

End of Chapter 2



[1] https://www.demandsage.com/social-media-users/#:~:text=USA%2DSpecific%20Social%20Media%20Statistics&text=The%20USA%20has%20302.35%20million,74.2%25%20of%20adults%20using%20it.