Suitability of LTC, Life Insurance & Annuities in Canada
Table of Contents
| Chapter 1: Care Around the World | 1 | 
| Inverse Care | 1 | 
| Impoverishing Care | 1 | 
| Fragmented Care | 2 | 
| Unsafe Care | 2 | 
| Conditions Contributing to Health Care Costs | 2 | 
| Universal Health Care | 2 | 
| Primary Health Care | 3 | 
| Secondary Health Care | 4 | 
| Tertiary Health Care | 4 | 
| The Canadian Healthcare System | 6 | 
| Critical Illness Insurance | 12 | 
| Characteristics of Critical Illness Insurance (Critical Illnesses) | 13 | 
| Should Individuals Buy Critical Illness Insurance? | 14 | 
| Achieving Quality Health Care | 15 | 
| Long-Term Care | 19 | 
| Long-Term Care Reform in Canada | 22 | 
| Fixing Long-Term Care Act, 2021 | 22 | 
| Visitor Policy | 24 | 
| Continuous Quality Improvement | 25 | 
| Air Conditioning | 26 | 
| Palliative Care Philosophy | 26 | 
| Infection Prevention and Control | 26 | 
| Calculating Direct Care Targets | 27 | 
| Medical Directors | 27 | 
| Staffing | 27 | 
| Medical Accessibility | 27 | 
| Sustainability | 27 | 
| A Citizen’s Responsibility When Aging | 28 | 
| Entering Old Age with Dignity | 30 | 
| Too Few Trained Professionals in the LTC Industry | 31 | 
| Meeting the Challenge | 33 | 
| Informal Caregiver | 34 | 
| Determining Personal Long-Term Care Risk | 34 | 
| CLHIA Funding Recommendations | 37 | 
| Fear of Institutionalization | 38 | 
| Today’s Realities | 38 | 
| Changing Populations and Changing Family Rolls | 40 | 
| Late Life Frailty | 40 | 
| To Recap | 41 | 
| Changes in Health Can Result in Financial Depletion | 41 | 
| Affording the Cost of Insurance | 41 | 
| Preparing for Future Costs | 42 | 
| All Ethnic, Religious, and Racial Segments are Affected | 42 | 
| Making Decisions Based on Genetics and Family History | 43 | 
| ADL: Activities of Daily Living | 43 | 
| Making a Logical Assessment | 44 | 
| Case Managers | 44 | 
| Insurance Affordability | 45 | 
| When There is no Insurance Policy in Effect | 46 | 
| Policy Application | 46 | 
| Policy Contracts Have Improved Over the Years | 47 | 
| Qualifying for Long-Term Care Benefits under Policy Terms | 49 | 
| Women and Long-Term Care | 50 | 
| Finding Caregivers | 50 | 
| Children as Caregivers | 51 | 
| Paid Caregivers | 52 | 
| Adult Day Care and Adult Day Health (or Medical) Care | 52 | 
| Community-Based Care | 53 | 
| Respite Care | 54 | 
| Assisted Living Facilities | 55 | 
| Assisted Living National Program Guidelines 2019 to 2020 | 60 | 
| Introduction | 60 | 
| Objective | 61 | 
| Expected outcomes | 61 | 
| Funding recipients | 61 | 
| Program recipients, clients, and individuals | 63 | 
| Activities | 70 | 
| Expenditures | 71 | 
| Funding | 74 | 
| Reporting requirements and monitoring and oversight activities | 74 | 
| Personal information | 75 | 
| Accountability | 75 | 
| Official languages | 75 | 
| Definitions | 75 | 
| Contact information | 76 | 
| Related links | 76 | 
| Summary of federal classification system for institutional care | 76 | 
| Locating Assisted Living Facilities | 78 | 
| Long-Term Care Insurance Policies | 79 | 
| Policy Terms | 83 | 
| Participants | 83 | 
| Premium Due Dates | 84 | 
| Automatic Withdrawable Premium Fund | 84 | 
| Policy Reinstatement | 84 | 
| Premium Guarantees | 85 | 
| Premium Waivers | 85 | 
| Return of Premium upon Death | 85 | 
| Long-Term Care Policy Benefits | 86 | 
| Time Limits | 86 | 
| Benefit Amounts | 86 | 
| Cancelation Guarantees | 86 | 
| Policy Ending Date | 86 | 
| Policy Incontestability | 87 | 
| Policy Effective Dates | 87 | 
| Dependency Determination under the Policy | 88 | 
| Defining Activities of Daily Living | 89 | 
| Bathing | 89 | 
| Continence | 89 | 
| Dressing | 89 | 
| Feeding | 89 | 
| Toileting | 89 | 
| Transferring | 89 | 
| Policy Exclusions and Limitations | 90 | 
| Inflation Protection | 91 | 
| Filing a Long-Term Care Claim | 91 | 
| Continuous Versus Individual Claims | 93 | 
| Considering Need | 93 | 
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| Chapter 2: Life Insurance in Canada | 95 | 
| Insurance Agents | 95 | 
| Life Insurance Contracts (terms) | 96 | 
| Life’s a Gamble | 97 | 
| Defining Risk | 98 | 
| Comfort Level | 99 | 
| Insurance Risks, Perils & Hazards | 100 | 
| Chance of Loss | 100 | 
| Morale & Moral Hazards | 101 | 
| Law of Large Numbers | 101 | 
| Types of Risk | 102 | 
| Pure & Speculative Risks | 103 | 
| Investment Risk | 104 | 
| Issuance | 104 | 
| Insurable Interest in Life Insurance | 106 | 
| A Fairytale Case Study | 107 | 
| Stranger Originated Life Insurance (STOLI) | 108 | 
| Life & Viatical Settlement Agreements | 110 | 
| Definitions | 110 | 
| Understanding the Viatical Product | 112 | 
| How do Viatical Settlements Work? | 113 | 
| Purchasing Partial Policies | 113 | 
| Viatical Participant Confidentiality | 113 | 
| Paying the Viator | 113 | 
| Buyer’s Remorse | 114 | 
| Following Payment for the Life Policy | 114 | 
| Checking Health Status through Physicians | 114 | 
| Extra Policy Benefits | 114 | 
| Other Available Options | 115 | 
| Viatical Settlement Development | 115 | 
| Medical Underwriting | 116 | 
| Insurance Underwriting | 117 | 
| How Consumers View Them | 118 | 
| Policy Ownership Transfer | 119 | 
| Policy Premium Payments | 120 | 
| Outstanding Policy Loans | 122 | 
| Additional Investment Fees | 123 | 
| Escrow Trust Accounts | 124 | 
| Personal Information Protection & Electronic Documents Act | 124 | 
| Insurance Policy Effective Dates | 125 | 
| Material Facts | 126 | 
| Beneficiary Designations in General | 126 | 
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| Life Insurance | 129 | 
| Changing Social Times | 129 | 
| Two Basic Insurance Terms: Premium & Peril | 130 | 
| Winning and Losing the Insurance Gamble | 130 | 
| Determining the Need for Life Insurance | 131 | 
| Estate Planning: Procedures, Not Products | 132 | 
| Providing for Others Through Planning | 133 | 
| Using Discipline to Achieve Security | 134 | 
| Clarifying Client Objectives | 134 | 
| The Need for Broader Knowledge | 134 | 
| Basic Goals of Life Insurance | 135 | 
| Life Insurance Trusts | 135 | 
| Trust Beneficiaries | 136 | 
| Life Insurance is a contract | 136 | 
| An Estate Planning Tool | 137 | 
| Term Insurance is All About the Payout | 137 | 
| Whole Life Insurance: The Granddaddy of Them All | 138 | 
| Endowment Insurance Policies: Forced Savings | 138 | 
| Universal Life: Separating Expenses | 139 | 
| Variable Universal Life: Few Guarantees | 139 | 
| Survivorship Life: Insuring Two or More People | 141 | 
| Single Premium Whole Life: One Payment | 142 | 
| Buy-Sell Agreements | 142 | 
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| Chapter 3: Annuities in Canada | 144 | 
| Annuity Terminology | 144 | 
| General Policy Provisions | 148 | 
| Planning for Increased Life Spans | 149 | 
| Longevity Risk | 150 | 
| Variable Annuities (Segregated Funds) | 150 | 
| Maturity Guarantees | 151 | 
| Death Benefit Guarantees | 151 | 
| Performance of Funds is not Guaranteed | 151 | 
| Types of Contracts | 152 | 
| Registered Retirement Savings Plans (RRSP) | 153 | 
| Section 146 of the Income Tax Act | 153 | 
| Non-Registered Annuities | 154 | 
| Prescribed Treatment/Non-Prescribed Treatment | 155 | 
| RRSP Types | 156 | 
| Contributions | 157 | 
| Spousal RRSP / Taxation of Deferred Annuities | 158 | 
| Taxation of Deferred Annuities | 158 | 
| The Decision to Buy | 158 | 
| Life Income Funds | 159 | 
| Immediate Annuities | 160 | 
| Payout Options | 160 | 
| Single Life Payout Option | 161 | 
| Joint-and-Survivor Payout Option | 162 | 
| Installment Refund Life Payout Option | 162 | 
| Variable Annuity Payout Option | 163 | 
| Term Certain Payout Option | 163 | 
| Other Products | 163 | 
| Dollar Cost Averaging | 164 | 
| Annuity Beneficiary Designations | 164 | 
| Annuity Contingent Beneficiaries | 165 | 
| The Insurance Contract | 166 | 
| Deposits | 167 | 
| Surrender Penalties | 167 | 
| Retirement Savings Plan (RSP) Endorsements | 168 | 
| Switches | 169 | 
| Investment Options | 169 | 
| Product Suitability | 170 | 
| Saving Adequately | 170 | 
| The Reason for the Goal (the reward) | 171 | 
| Determining Goals | 174 | 
| Basic Product Information Requirements | 175 | 
| Determining Product Suitability | 176 | 
| Product Replacement | 178 | 
| Twisting | 178 | 
| Churning | 178 | 
| Identifying Suitability Issues | 179 | 
| It is About Suitability for the Buyer, Not Liquidity | 179 | 
| A Comprehensive Financial Plan | 181 | 
| Suitability in the Retail Sale of Financial Products (report) | 183 | 
| Determining Suitability According to the Report | 188 | 
| Annuity Surrender Values and Penalties | 189 | 
| Financially Sound Insurers | 190 | 
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| Chapter 4: Anti-Money Laundering | 191 | 
| Abbreviations | 192 | 
| Client Due Diligence | 193 | 
| Determining Identification in a Face-to-Face Interview | 193 | 
| Identification of New Business Clients | 194 | 
| Confirming the Client’s Business | 195 | 
| Collection of Beneficial Owner & Director Information | 195 | 
| Not-for-Profit Organizations | 195 | 
| Exceptions to Requirements for Business Clients | 196 | 
| Third-Party Determination | 197 | 
| Politically Exposed Foreign Person Requirement | 197 | 
| Retention of Client Records | 198 | 
| Suspicious Transactions | 198 | 
| “Red Flag” Indicators | 198 | 
| Tipping Off | 199 | 
| Large Cash Transaction Reporting | 199 | 
| The Proceeds of Crime & Terrorist Financing Administration Monetary Penalties Regulations | 199 | 
| Terrorism Produces Insurer Risk | 199 | 
| FATF | 200 | 
| Proceeds of Crime and Terrorism Financing Act | 201 | 
| Objective of the Act | 201 | 
| Know-Your-Client (KYC) | 203 | 
| Prevention | 208 | 
| Policy Application | 208 | 
| Restricted Businesses and Entities | 208 | 
| Education is Always the Best Defense | 209 | 
| A Change in Thinking | 209 | 
| Product Identification | 210 | 
| Typologies | 211 | 
| 1. Single Premium Life Insurance Contracts | 211 | 
| 2. Early Policy Redemption | 211 | 
| 3. Claim Fraud | 212 | 
| 4. Cash Premium Payments | 212 | 
| 5. “Free Look” Periods on Newly Issued Policies | 212 | 
| 6. Collusion of Customer Intermediary and/or Insurer Employee | 213 | 
| 7. Third-Party Premium Payments | 213 | 
| 8. Risks Involved in International Transactions | 213 | 
| 9. Fraudulent Customers, Insurers, or Reinsurance Companies | 213 | 
| Money Laundering Indicators Not Unique to Insurance Products | 214 | 
| Cash Transactions | 214 | 
| Use of False Addresses and Other Information | 214 | 
| Overseas Business from Higher Risk Jurisdictions | 214 | 
| Characteristics of the Money Launderer | 214 | 
United Insurance Educators, Inc.