The PC Professional
Table of Contents
Chapter 1: The Agent’s Role |
Page 6 |
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Special Designations |
7 |
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Required State Education |
7 |
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Multilingual Agents Being Sought |
10 |
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A Tough Market for the Unprepared |
10 |
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New Competition Coming from Traditional Entities |
10 |
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A Value to Society |
12 |
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Risk |
13 |
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Understanding Insurance Terminology |
16 |
Chapter 2: Employment Practices Liability Insurance (EPLI) |
Page 25 |
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A Policy Overview |
25 |
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Do Employers Really Need EPLI? |
28 |
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Low Cost Protection |
32 |
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New Technology Firms |
33 |
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All Companies are Vulnerable, Even Small and Mid-Sized |
33 |
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Educating the Employers |
34 |
Chapter 3: FEMA’s Flood Requirements |
Page 36 |
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Course Material |
36 |
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Acronyms Agents Need to Know |
37 |
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NFIP Background |
37 |
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Federal Emergency Management Agency (FEMA) |
40 |
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Community Participation |
41 |
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Emergency Program |
42 |
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Regular Program |
43 |
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Community Rating System |
44 |
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Building Eligibility |
45 |
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Coastal Barrier Resources System and Other Protected Areas |
45 |
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For CBRS Areas |
46 |
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For OPAs |
47 |
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Who Needs Flood Insurance? |
47 |
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Mandatory Purchase of Flood Insurance in High Flood Risk Zones |
48 |
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Recommended in Moderate and Low Flood Risk Zones |
49 |
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Why Flood Insurance is Better than Disaster Assistance |
49 |
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Flood Maps and Zone Determinations, Section II |
49 |
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Flood Hazard Boundary Map (FHBM) |
50 |
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The “100-Year Flood” that Isn’t |
50 |
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Flood Insurance Rate Map (FIRM) |
50 |
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Pre-FIRM / Post-FIRM Defined |
51 |
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Agent’s Premium Calculation Pad (form) |
57 |
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Special Flood Hazard Area Defined |
58 |
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Base Flood Elevation (BFE) |
58 |
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Zone Determination |
59 |
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Policies and Products Available, Section III |
59 |
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Dwelling Policy – Types of Buildings Covered |
60 |
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General Property Policy – Types of Buildings Covered |
60 |
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Residential Condominium Building Association Policy – Buildings Covered |
61 |
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Preferred Risk Policy – Types of Buildings Covered |
61 |
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Definitions |
62 |
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Damages Not Covered |
62 |
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Single Peril Policy |
62 |
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Mudslides Versus Mudflows |
63 |
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Property Covered |
63 |
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Basements |
63 |
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Appurtenant Structures |
65 |
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Loss Avoidance Measures |
65 |
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Debris Removal |
66 |
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Improvements and Betterments |
66 |
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Property Not Covered |
67 |
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Increased Cost of Compliance Coverage (ICC) |
68 |
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Premium Chart |
69 |
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General Rules, Section IV |
69 |
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Statutory Coverage Limits |
70 |
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Deductibles |
70 |
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Property Value Determination for Selecting Coverage Amounts |
72 |
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Loss Settlement / Actual Cash Value (ACV) |
73 |
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Replacement Cost Value (RCV) |
73 |
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Co-Insurance Penalty in RCBAP |
74 |
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Reduction and Reformation of Coverage |
74 |
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Waiting Period / Effective Date of Policy |
74 |
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Policy Term / Cancellations |
76 |
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Rating, Section V |
76 |
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Firm Zones (chart) |
77-78 |
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Types of Buildings |
78 |
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Elevated Buildings |
80 |
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Buildings With Basements |
81 |
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When to Use an Elevation Certificate |
81 |
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Grandfathering |
81 |
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Claims Handling Process, Section VI |
82 |
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Helping Your Client File a Claim |
82 |
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Appeals Process |
85 |
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Steps 1, 2, 3, and 4 |
85-86 |
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Claims Handbook |
87 |
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Requirements of the Flood Insurance Reform Act of 2004, Section VII |
88 |
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Mitigating Repetitive Loss Properties |
88 |
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Educating Policyholders |
89 |
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Write Your Own Companies and the NFIP Work Together |
90 |
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National Flood Insurance Reform Act of 1994 |
92 |
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Flood Disaster Protection Act of 1973 |
92 |
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National Flood Insurance Act of 1968 |
93 |
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Agent Resources, Section VIII – Write Your Own (WYO) Program |
93 |
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FEMA and Related Websites
|
94 |
Chapter 4: Hurricane Insurance |
Page 95 |
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Six Critical Areas |
96 |
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Wind Resistive Features |
97 |
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Opening Protection |
98 |
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Roof Deck / Coverings |
101 |
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Upgrading Exterior Doors |
102 |
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Upgrading Exterior Walls |
105 |
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Reinforcing Roof-to-Wall |
106 |
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Roof-to-Wall Connectors |
106 |
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In Summary |
107 |
Chapter 5: Crop Insurance |
Page 108 |
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History |
108 |
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Crop Insurance Contracts |
110 |
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Risk Management Terms |
112 |
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Abbreviations |
115 |
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The Basics |
117 |
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The Crop Insurance Agent |
117 |
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Professionalism Essential |
118 |
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Knowing the Industry |
119 |
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Continual Education Required |
120 |
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Multiple Plans of Coverage |
120 |
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Revenue Insurance Plans |
121 |
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Named-Peril Plans |
121 |
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Livestock Insurance |
122 |
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Feeder Cattle |
122 |
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Fed Cattle Risk Protection |
123 |
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Dairy Revenue Protection |
123 |
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Lamb Livestock Risk Protection |
124 |
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Swine Livestock Risk Protection |
124 |
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Natural Disasters and Crop Insurance |
124 |
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Prevented Planting |
125 |
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Supplemental Coverage Option for Federal Crop Insurance |
126 |
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Nursery Commodity Insurance |
126 |
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Pasture, Rangeland, Forage, Pilot Insurance Program |
127 |
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Peanut Revenue Federal Crop Insurance Policy |
128 |
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Stacked Income Protection Plan (STAX) for Upland Cotton |
129 |
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Whole-Farm Revenue Protections |
130 |
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Organic Farming Practices |
131 |
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Apiculture Pilot Insurance Program |
132 |
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Beginning Farmer and Rancher Development Program Loses Funding |
133 |
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Unit Structures in Farming and Ranching |
134 |
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Climate Change Affects Farming |
136 |
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Climate change |
136 |
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Global warming |
136 |
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Changing How the FCIC Operates |
137 |
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Carbon Sinks |
145 |
Chapter 6: Auto Insurance |
Page 147 |
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The Auto Policy |
148 |
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The Policy Declarations Page |
148 |
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Part A: Liability Coverage |
149 |
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Part B: Medical Payments Coverage |
149 |
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Part C: Uninsured Motorist Coverage |
149 |
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Part D: Coverages for Damage to the Automobile |
149 |
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Part E: Duties after an Accident or Loss |
150 |
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Part F: General Provisions |
150 |
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Other Coverage Types |
151 |
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Personal Injury Protection (PIP) / Underinsured Motorists |
151 |
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Rental Reimbursement / Towing and Labor |
151 |
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Extended Non-ownership Liability Endorsement |
152 |
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Sound Receiving and Transmitting Equipment Coverage |
152 |
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Recording, DVDs, or Other Devices |
152 |
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Insurance Contracts |
152 |
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Reading the Policy |
152 |
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Family Automobile Policies (FAP) |
154 |
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Liability Insurance |
155 |
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Property Damage / Medical Payments |
157 |
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States Require Liability Insurance |
158 |
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PIP |
159 |
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No-Fault Insurance |
160 |
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Collision |
162 |
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Comprehensive Coverage |
163 |
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Auto Insurance Rates |
164 |
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Measuring Loss Exposure |
166 |
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Rates set along three basic guidelines |
166-167 |
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Types of risk |
167 |
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Processing an Auto Claim |
168 |
Chapter 7: Homeowner’s Insurance |
Page 171 |
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Renter’s Insurance |
171 |
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Insuring Your Home |
171 |
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To Recap |
174 |
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Basic, Broad, and Comprehensive Forms |
176 |
|
Section I of Form #1 (HO-1) |
177 |
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Section II of Form #1 |
178 |
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Form #2 (HO-2) |
178 |
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Form #3 (HO-3) |
179 |
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Form #4 (HO-4) |
181 |
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Form #5 (HO-5) |
181 |
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Form #6 (HO-6) |
181 |
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Form #8 (HO-8) |
182 |
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Exceptions |
183 |
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Natural Disasters |
184 |
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Volcanoes / Hurricanes and Tornadoes / Personal Property |
187 |
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Umbrella Insurance |
189 |
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Homeowner’s Liability Insurance |
191 |
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Insurance policy basic format |
194 |
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Declarations / Insuring Agreements / Exclusions |
194 |
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Conditions and Miscellaneous Provisions / Definitions |
195 |
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Perils / Hazards |
195 |
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The Insurance Policy Layout |
196 |
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Negligence Laws |
197 |
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Loss-Adjustment Provisions |
198 |
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Notice of Loss |
198 |
Chapter 8: Ethics |
Page 200 |
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Professional Conduct |
201 |
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What Can Individuals Do? |
204 |
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Example #1 |
205 |
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Example #2 |
206 |
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Example #3 |
207 |
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Example #4 |
209 |
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Example #5 |
210 |
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The Professional |
211 |
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Policy Suitability Standards |
212 |
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Projecting an Ethical Image |
213 |
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Ethical Selling |
216 |
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Setting Appointments |
217 |
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Getting in the Door |
218 |
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Explaining Policy Benefits and Limitations |
220 |
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Minimizing Misunderstandings (list) |
221 |
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Allowing Misconceptions |
222 |
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Premium Rates / Providing Client Service |
223 |
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Commingling Funds |
224 |
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Continuing Education to Meet State Requirements |
224 |
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Due Diligence |
227 |
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Quantitative Analysis of a Company |
231 |
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The A.M. Best Rating System |
232 |
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Additional Agent Due Diligence |
233 |
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Business Ethics |
242 |
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Taking the Ethical Path |
243 |
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Obtaining Investigative Knowledge |
245 |
Thank you for ordering from United Insurance Educators, Inc.
UIE has offered CE since 1987. Our goal is to present information in a manner that is easily read and understood. Hopefully that was accomplished.
Thank you,
United Insurance Educators, Inc.
Website: www.uiece.com
Email: mail@uiece.com