Moral Obligations:

Upholding Integrity in Practice

 

Table of Contents

 

Our Debt

1

Defining Morality

1

Staying on the Path

1

What Are Moral Obligations?

2

Legal Issues

3

  Legal Obligation

4

Professional Ethics

5

State-Mandated Ethics

6

    Principles Versus Rules

7

Meeting Educational Requirements

8

Preventing Public Harm       

10

    Integrity

11

    Objectivity

11

    Competence

11

      Example

12

    Fairness

13

    Confidentiality

13

    Professionalism

13

    Diligence

13

    Misrepresentation and Misconduct

13

The Fiduciary Duty of an Insurance Agent

14

    Legal Foundations of Fiduciary Duty in   Insurance

14

    Key Elements of an Insurance Agent’s Fiduciary Duty

14

    Loyalty

14

    Disclosure

15

    Diligence and Competence

15

    Confidentiality    

15

    Proper Handling of Funds

15

    Avoiding Conflicts of Interest

15

    Key Elements from IAIS Guidance

15

Fiduciary Duty in Practice

16

Fiduciary Duties and Ethical Standards

16

Fiduciary Duty in the Age of Technology

17

Ethics & Risk Control

17

Agent Liability

18

    Company Insolvencies

18

    Third Party Liability

18

    Hidden Costs of Litigation

19

    Documenting Procedures for Self-Protection

20

    Imposed by Law: Promise of Good Faith

21

Professionally Moral

21

Morality Made Simple

22

    Honesty – A Moral & Legal Obligation

22

    Policy Replacement

23

      Gallup Survey

24

Corporate Ethics

26

Conducting Business – A Moral Concern

27

Enron Relied on Appropriate Accounting

28

A Personal Choice

29

The Exceptional Man

30

“My Dog Ate My Homework.”

30

Taking the Moral Path

31

Individual Moral Development

32

Integrating Morality Into Our Lives

33

    Developing A Work Ethic

33

Acting in the Best Interest of the Majority

33

Expanding Our Moral View

34

Acknowledging the Needs of Others

34

Listening Our Way to Success

35

Fulfilling Our Obligation to the Client

36

Making Our Own Moral Choices

36

Progressively Moral

37

Can You Teach An Old Dog New Tricks?

38

Philosophic Morality

39

Policy Presentations

40

Insurance Applications

40

Representing the Companies With Honesty

42

The First Step is Awareness

42

    Comparing Company Practices

42

    Comparing Losses and Gains

43

    Public Trust

43

    Know the Products

43

Acknowledging Our Moral Obligations

44

 

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