Insurance Fraud in Canada
TABLE OF CONTENTS
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   SECTION 1: AN INTRODUCTION TO INSURANCE FRAUD  | 
  
   1  | 
 
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   WHAT IS THE FINANCIAL IMPACT OF INSURANCE FRAUD?  | 
  
   3  | 
 
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   TOP THREE INDUSTRIES AFFECTED BY INSURANCE FRAUD  | 
  
   4  | 
 
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   HEALTHCARE  | 
  
   4  | 
 
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   WORKER'S COMPENSATION  | 
  
   5  | 
 
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   AUTO INSURANCE  | 
  
   6  | 
 
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   SECTION REVIEW  | 
  
   7  | 
 
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   SECTION 2: A CLOSER LOOK AT INSURANCE FRAUD  | 
  
   8  | 
 
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   HARD FRAUD: DELIBERATE AND DAMAGING  | 
  
   8  | 
 
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   SOFT FRAUD: AN OPPORTUNITY TO GET MORE  | 
  
   9  | 
 
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   WHO CAN COMMIT INSURANCE FRAUD?  | 
  
   9  | 
 
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   REAL-LIFE EXAMPLES: THE SMALL  | 
  
   10  | 
 
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   REAL-LIFE EXAMPLES: THE BIG  | 
  
   12  | 
 
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   REAL-LIFE EXAMPLES: THE UGLY  | 
  
   16  | 
 
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   SECTION REVIEW  | 
  
   27  | 
 
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   SECTION 3: UNDERSTANDING FRAUDSTERS AND INSURANCE FRAUD  | 
  
   28  | 
 
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   WHY DO PEOPLE COMMIT INSURANCE FRAUD?  | 
  
   28  | 
 
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   COMMON TYPES OF INSURANCE FRAUD  | 
  
   32  | 
 
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   COMMON INSURANCE FRAUD SCHEMES IN HEALTHCARE  | 
  
   32  | 
 
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   BILLING FOR SERVICES THAT WERE NOT PROVIDED  | 
  
   32  | 
 
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   UPCODING  | 
  
   33  | 
 
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   UNBUNDLING  | 
  
   34  | 
 
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   COMMON INSURANCE FRAUD SCHEMES IN WORKERS' COMPENSATION  | 
  
   36  | 
 
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   PREMIUM FRAUD  | 
  
   36  | 
 
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   CLAIMS FRAUD  | 
  
   38  | 
 
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   COMMON INSURANCE FRAUD SCHEMES AUTO INSURANCE  | 
  
   40  | 
 
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   SECTION REVIEW  | 
  
   42  | 
 
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   SECTION 4: FRAUD DETECTION— HOW TO FIGHT AGAINST INSURANCE FRAUD  | 
  
   43  | 
 
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   DETECTING AND MANAGING RED FLAGS  | 
  
   43  | 
 
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   COOPERATION WITH GOVERNMENT AND LAW ENFORCEMENT AGENCIES  | 
  
   45  | 
 
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   USE OF TECHNOLOGY TO FIGHT FRAUD  | 
  
   46  | 
 
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   THE STATE OF FAUD TECHNOLOGY STUDY: ANTI-FRAUD TECHNOLOGIES  | 
  
   47  | 
 
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   SECTION REVIEW  | 
  
   51  | 
 
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   SECTION 5: PRACTICAL HELP— WAYS TO PROTECT YOURSELF FROM FRAUD  | 
  
   52  | 
 
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   4 SIGNS THAT YOU'RE GETTING SCAMMED  | 
  
   52  | 
 
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   PRACTICAL STEPS TO PROTECT YOURSELF FROM FRAUD  | 
  
   53  | 
 
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   SAFEGUARD YOUR PERSONAL INFORMATION  | 
  
   54  | 
 
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   UTILIZE TECHNOLOGY TO YOUR ADVANTAGE  | 
  
   54  | 
 
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   USE COMMON SENSE  | 
  
   55  | 
 
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   SECTION REVIEW  | 
  
   55  | 
 
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   COURSE REVIEW  | 
  
   57  | 
 
| 
   SECTION 1: AN INTRODUCTION TO INSURANCE FRAUD  | 
  
   57  | 
 
| 
   SECTION 2: A CLOSER LOOK AT INSURANCE FRAUD  | 
  
   59  | 
 
| 
   SECTION 3: UNDERSTANDING FRAUDSTERS AND INSURANCE FRAUD  | 
  
   60  | 
 
| 
   SECTION 4: FRAUD DETECTION— HOW TO FIGHT AGAINST INSURANCE FRAUD  | 
  
   61  | 
 
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   SECTION 6: PRACTICAL HELP— WAYS TO PROTECT YOURSELF FROM FRAUD  | 
  
   61  | 
 
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   REFERENCES  | 
  
   63  | 
 
United Insurance Educators, Inc.