Table of Contents
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   SECTION 1: AN INTRODUCTION TO INSURANCE FRAUD  | 
  
   1  | 
 
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   WHAT IS THE IMPACT OF INSURANCE FRAUD?  | 
  
   3  | 
 
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   TOP THREE INDUSTRIES AFFECTED BY INSURANCE FRAUD  | 
  
   5  | 
 
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   HEALTHCARE  | 
  
   5  | 
 
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   WORKER'S COMPENSATION  | 
  
   6  | 
 
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   AUTO INSURANCE  | 
  
   7  | 
 
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   SECTION 1— KEY TAKEAWAYS:  | 
  
   8  | 
 
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   SECTION 2: TWO MAIN TYPES OF INSURANCE FRAUD  | 
  
   9  | 
 
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   HARD FRAUD: DELIBERATE AND DAMAGING  | 
  
   9  | 
 
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   SOFT FRAUD: AN OPPORTUNITY TO GET MORE  | 
  
   10  | 
 
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   WHO CAN COMMIT INSURANCE FRAUD?  | 
  
   11  | 
 
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   SECTION 2— KEY TAKEAWAYS:  | 
  
   13  | 
 
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   SECTION 3: REAL-LIFE EXAMPLES OF INSURANCE FRAUD  | 
  
   14  | 
 
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   FRAUD PROFILE 1: ANDY HOUSE  | 
  
   15  | 
 
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   REVIEW  | 
  
   16  | 
 
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   FRAUD PROFILE 2: WANDALE J. FULTON  | 
  
   17  | 
 
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   REVIEW  | 
  
   20  | 
 
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   FRAUD PROFILE 3: JACQUES ROY  | 
  
   21  | 
 
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   REVIEW  | 
  
   25  | 
 
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   FRAUD PROFILE 4: SCOTT CHARMOLI  | 
  
   26  | 
 
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   REVIEW  | 
  
   29  | 
 
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   FRAUD PROFILE 5: JOHN AND ANNE DARWIN  | 
  
   30  | 
 
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   REVIEW  | 
  
   33  | 
 
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   FRAUD PROFILE 6: LARRY RUDOLPH  | 
  
   34  | 
 
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   REVIEW  | 
  
   37  | 
 
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   FRAUD PROFILE 7: ALI F. ELMEZAYEN  | 
  
   39  | 
 
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   REVIEW  | 
  
   41  | 
 
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   SECTION 3— KEY TAKEAWAYS:  | 
  
   42  | 
 
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   SECTION 4: A CLOSER LOOK AT INSURANCE FRAUD  | 
  
   43  | 
 
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   WHY DO PEOPLE COMMIT INSURANCE FRAUD?  | 
  
   43  | 
 
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   THE FRAUD TRIANGLE  | 
  
   44  | 
 
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   COMMON TYPES OF INSURANCE FRAUD  | 
  
   48  | 
 
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   HEALTHCARE: COMMON INSURANCE FRAUD SCHEMES  | 
  
   48  | 
 
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   Billing for Services That Were Not Provided  | 
  
   48  | 
 
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   Upcoding  | 
  
   49  | 
 
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   Unbundling  | 
  
   50  | 
 
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   WORKERS' COMPENSATION: COMMON INSURANCE FRAUD SCHEMES  | 
  
   52  | 
 
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   Premium Fraud  | 
  
   53  | 
 
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   Experience Modification  | 
  
   54  | 
 
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   Claims Fraud  | 
  
   55  | 
 
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   AUTO INSURANCE: COMMON INSURANCE FRAUD SCHEMES  | 
  
   57  | 
 
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   Vehicle Dumping, False Registration, Exaggerated Repair Costs After an Accident, Faulty Airbag Replacement, Staged Accidents  | 
  
   58  | 
 
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   Swoop & Squat  | 
  
   58  | 
 
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   Drive Down  | 
  
   59  | 
 
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   Go and Stop  | 
  
   59  | 
 
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   SECTION 4— KEY TAKEAWAYS:  | 
  
   60  | 
 
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   SECTION 5: FRAUD DETECTION— HOW TO FIGHT AGAINST INSURANCE FRAUD  | 
  
   61  | 
 
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   DETECTING AND MANAGING RED FLAGS  | 
  
   62  | 
 
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   COOPERATION WITH GOVERNMENT AND LAW ENFORCEMENT AGENCIES  | 
  
   63  | 
 
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   USE OF TECHNOLOGY TO FIGHT FRAUD  | 
  
   64  | 
 
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   THE STATE OF FAUD TECHNOLOGY STUDY: ANTI-FRAUD TECHNOLOGIES  | 
  
   67  | 
 
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   AML & KYC  | 
  
   69  | 
 
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   Figure 6.2 Types of Anti-Fraud Techniques  | 
  
   70  | 
 
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   SECTION 5— KEY TAKEAWAYS:  | 
  
   72  | 
 
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   SECTION 6: PRACTICAL HELP— WAYS TO PROTECT YOURSELF FROM FRAUD  | 
  
   73  | 
 
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   4 SIGNS THAT YOU'RE GETTING SCAMMED  | 
  
   73  | 
 
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   PRACTICAL STEPS TO PROTECT YOURSELF FROM FRAUD  | 
  
   74  | 
 
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   SAFEGUARD YOUR PERSONAL INFORMATION  | 
  
   74  | 
 
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   UTILIZE TECHNOLOGY TO YOUR ADVANTAGE  | 
  
   76  | 
 
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   USE COMMON SENSE  | 
  
   76  | 
 
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   SECTION 6— KEY TAKEAWAYS:  | 
  
   78  | 
 
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   SECTION 7: INSURANCE FRAUD: WHO'S REALLY PAYING? LESSON REVIEW  | 
  
   79  | 
 
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   SECTION 1: AN INTRODUCTION TO INSURANCE FRAUD  | 
  
   79  | 
 
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   SECTION 2: TWO MAIN TYPES OF INSURANCE FRAUD  | 
  
   81  | 
 
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   SECTION 3: REAL-LIFE EXAMPLES OF INSURANCE FRAUD  | 
  
   82  | 
 
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   SECTION 4: A CLOSER LOOK AT INSURANCE FRAUD  | 
  
   83  | 
 
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   SECTION 5: FRAUD DETECTION— HOW TO FIGHT AGAINST INSURANCE FRAUD  | 
  
   84  | 
 
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   SECTION 6: PRACTICAL HELP— WAYS TO PROTECT YOURSELF FROM FRAUD  | 
  
   85  | 
 
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   ENDNOTES  | 
  
   86  |