ETHICS
TABLE OF CONTENTS
| Introduction to Ethics | 1 | 
| WELCOME | 2 | 
| Definitions in The Real World | 6 | 
| eth'ics (eth'iks) n. pl. | 6 | 
| Example #1 | 9 | 
| Example #2 | 10 | 
| Example #3 | 11 | 
| Example #4 | 13 | 
| Example #5 | 14 | 
| Why Be Ethical? | 16 | 
| four basic issues | 16 | 
| Egoism versus egotism | 19 | 
| What is the scope of ethics? | 20 | 
| What does it take to be a moral person? | 22 | 
| What kind of work do you want to do? | 24 | 
| What do I want my legacy to be? | 24 | 
| Example #1 | 25 | 
| Example #2 | 26 | 
| Example #3 | 27 | 
| Example #4 | 28 | 
| What are our responsibilities to other moral persons? | 29 | 
| Ethics in Action | 32 | 
| Objectivist Ethics | 32 | 
| What does Ethics in Action Mean? | 33 | 
| Example | 36 | 
| Howard Fischer Associates - character traits | 40 | 
| Sympathy & Empathy | 45 | 
| Looking the Part | 50 | 
| Courtesy | 51 | 
| The “image” technique | 52 | 
| Greed | 53 | 
| When Views Differ on Ethics Who Will Decide What is Right? | 
 58 | 
| Variability of moral valuation | 58 | 
| Rationalizing | 61 | 
| Understanding | 64 | 
| Mores | 65 | 
| Behavior | 65 | 
| Mandate / Customs | 66 | 
| Morally Correct | 67 | 
| When you Really Want to be Somebody | 68 | 
| pro bono | 70 | 
| Considering if an agency is right for you | 71 | 
| Ethics in Selling | 74 | 
| Setting Appointments | 74 | 
| Getting in the Door | 76 | 
| Laying out Policy Benefits and Limitations | 78 | 
| Steps to minimize misunderstandings | 79 | 
| Policy Replacement | 80 | 
| When the Agent Allows Misconceptions | 82 | 
| When the Premium Seem Too High | 83 | 
| Obtaining Proper Signatures from the Client | 84 | 
| Keeping in Touch After the Sale | 84 | 
| Selling the “Fast Buck” Items | 87 | 
| Commingling Funds | 88 | 
| Getting Education in a Timely Manner | 88 | 
| Ethical Investing - Is It Possible? | 92 | 
| Ethics & Money | 92 | 
| Nothing happens unless you get involved personally in your own money management. | 
 94 | 
| Investment Avoidance Approach | 95 | 
| Investing from a Positive Approach | 96 | 
| National Council of Churches | 97 | 
| Investing from the Activist Approach | 98 | 
| Gadflies | 99 | 
| Where does an Individual Begin? | 100 | 
| Capital Gains & Income | 101 | 
| Know Thyself | 102 | 
| Investment Portfolios | 103 | 
| Can you Objectively Appraise Yourself? | 104 | 
| Finding the Right Professional | 109 | 
| Brokers | 110 | 
| Who or What is Ethical? | 113 | 
| Finding Out What You Need to Know | 115 | 
| prospectus | 117 | 
| Looking for Promising Small Companies | 118 | 
| Which Small Company is Worthwhile? | 120 | 
| Living for Today as well as for Tomorrow | 123 | 
| Fixed & Variable Income | 123 | 
| Are Tax Dollars Ethical for the Individual | 126 | 
| Tax Shelters and the Ethical Investor | 128 | 
| Tax credits & Depreciation allowances | 128 | 
| General Rules of Thumb | 129 | 
| Can the Ethical Investor Not Consider Retirement Planning? | 131 | 
| Rules for Retirement Planning | 131 | 
| Living Day-In and Day-Out | 134 | 
| Ethical Insurance | 137 | 
| Replacement Selling | 138 | 
| Selecting Ethical Insurance Companies | 140 | 
| Shareholders & the Proxy Vote | 142 | 
| Proxy means ... | 143 | 
| Agent Due Diligence | 145 | 
| Limitations to the Technical Approach | 145 | 
| Negative cash flow | 147 | 
| Ethical behavior tends to have ... | 153 | 
| Individual ethics & Business ethics | 155 | 
| Due Diligence: A Matter of Ethics | 156 | 
| What does the term, due diligence, actually mean? | 157 | 
| Using financial rating services | 159 | 
| Insurer Solvency | 162 | 
| A.M. Best | 162 | 
| Chart | 163 | 
| Financial Size Categories | 163 | 
| Quantitative Evaluation from A.M. Best | 164 | 
| Qualitative Evaluation by A.M. Best | 166 | 
| Understanding the Rating System | 167 | 
| Rating Modifiers | 169 | 
| Performance Modifiers | 170 | 
| Affiliation Modifiers | 171 | 
| Rating “Not Assigned” Categories | 172 | 
| Many Rating Companies to Choose From | 174 | 
| Determining Who We Are | 176 | 
| Universal Moral Law / categorical imperative | 177 | 
| All Moral Traditions Examine Same Basic Questions | 178 | 
| If it’s Legal, it Must Be Moral! | 180 | 
| Moral certainty | 182 | 
| Commitment to Acting Ethically | 184 | 
| Last page | 185 | 
United Insurance Educators, Inc.
PO BOX 1030
Eatonville, WA 98328
(253) 846-1155
Email: mail@uiece.com