Business Insurance Needs
Table of Contents
| Chapter 1: The Basics | 1 | 
| Group Insurance Principles | 1 | 
| Eligible Groups | 1 | 
| Single Employer Groups | 1 | 
| Multiple Employer Trusts (METS) | 2 | 
| Unions, Associations, and Other Groups | 2 | 
| Creditor-Debtor Groups | 2 | 
| Underwriting Advantages | 3 | 
| Keeping Current With Business Needs | 4 | 
| The Informed Consumer | 5 | 
| Providing a Quote | 6 | 
| The Contract Participants | 8 | 
| The Insurer | 8 | 
| The Insured | 8 | 
| Insurance Contract | 9 | 
| Underwriting and Rating | 9 | 
| Finance | 10 | 
| A Public Interest | 10 | 
| Insurance Helps Social Values | 11 | 
| Affected with the Public Interest | 13 | 
| The Insurance Contract | 13 | 
| Defining the Contract | 13 | 
| An Agent’s Responsibility | 14 | 
| The Application for Coverage | 15 | 
| The Binder | 17 | 
| Contract Elements | 18 | 
| Contract Agreement (Offer & Acceptance) | 19 | 
| Competent Parties | 21 | 
| Insurer Incompetency | 22 | 
| Public Interest | 22 | 
| Consideration | 22 | 
| Contract Characteristics | 23 | 
| Adhesion | 23 | 
| Unilateral Contracts | 24 | 
| Good-Faith Contracts | 25 | 
| Warranties | 27 | 
| Representations | 28 | 
| Concealment | 29 | 
| Principle of Indemnity | 31 | 
| Insurable Interest and Subrogation | 32 | 
| Subject, Owner & Beneficiary | 33 | 
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| Chapter 2: Managing Risk | 35 | 
| Chance of Loss | 35 | 
| What is the Degree of Risk? | 36 | 
| Basic Definitions | 37 | 
| Peril | 37 | 
| Hazard | 38 | 
| Loss | 38 | 
| The Insurance Company’s Role | 39 | 
| The Risk Manager | 41 | 
| The Group Buyer | 43 | 
| The Seller or Advisor | 43 | 
| Group Insurance Administrators | 44 | 
| The Risk Management Process | 45 | 
| Business Management | 45 | 
| Worksheet Example | 47 | 
| Identifying Potential Loss Exposures | 47 | 
| Risk Transfer | 48 | 
| Retaining Risk | 49 | 
| Risk Avoidance | 50 | 
| Risk Reduction | 51 | 
| A Recap | 51 | 
| The “I am Insurance Poor” Defense | 52 | 
| Reducing Hazard | 53 | 
| Reducing the Loss | 53 | 
| What Is Indemnity? | 54 | 
| Insurers Face Their Own Risks | 54 | 
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| Chapter 3: Types of Insurers | 59 | 
| Private and Government Insurance | 59 | 
| Private Insurers | 59 | 
| Life Insurance | 60 | 
| Property and Liability Insurance | 60 | 
| Government Insurance | 61 | 
| Voluntary Government Insurance | 61 | 
| Compulsory Government Insurance | 61 | 
| Mutual Companies | 62 | 
| Assessment Mutuals | 62 | 
| Non-Assessment Mutuals | 65 | 
| Conversions | 65 | 
| Reciprocal or Inter-Insurer Associations | 66 | 
| Stock and Mutual Underwriting | 67 | 
| Factory Mutuals | 68 | 
| Superior Agents and Brokers | 69 | 
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| Chapter 4: Coverage Options | 72 | 
| Coverage Checklist | 72 | 
| Working From a Standardized Format | 73 | 
| Property Insurance | 74 | 
| Deductible Versus Self-Insured Retention | 74 | 
| Replacement Cost Versus Actual Cash Value | 75 | 
| Functional Replacement Cost | 75 | 
| Coinsurance Versus Agreed Amount | 76 | 
| Property Coverage Forms | 77 | 
| Earthquake | 78 | 
| Flood Insurance | 78 | 
| Building Ordinance and Law Coverage | 78 | 
| Glass | 79 | 
| Construction or Builder’s Risk | 79 | 
| Pollution Coverage | 79 | 
| Reporting Form Coverage | 80 | 
| Property in Transit | 80 | 
| Business Income, Extra Expense, & Rent Loss | 81 | 
| Blanket Coverage | 82 | 
| Business Owner’s Policy (BOP) | 82 | 
| Locations of Coverage | 83 | 
| Liability Insurance Coverage | 83 | 
| General Liability Forms | 83 | 
| Aggregate Limits | 86 | 
| No Policy Covers Everything | 87 | 
| Claim Payments | 87 | 
| Deductibles | 88 | 
| Costs of Defense | 88 | 
| Payment Approaches | 89 | 
| Umbrella and Excess Liability Policies | 89 | 
| Errors and Omissions Coverage | 89 | 
| Ostensible Authority | 91 | 
| Serving as a Director or Officer | 95 | 
| Underground Storage Tanks | 95 | 
| Auto Coverage | 96 | 
| Coverage Symbols | 96 | 
| Uninsured & Underinsured Motorist Coverage | 97 | 
| Coverage for Rented Vehicles | 97 | 
| Garage Liability | 98 | 
| Garage Keeper’s Liability | 98 | 
| Actual Cash Value or Stated Amount | 99 | 
| Accessories | 99 | 
| Miscellaneous Insurance Coverage | 100 | 
| Crime Coverage | 100 | 
| Boiler and Machinery Coverage | 101 | 
| Inland Marine Insurance | 101 | 
| Ocean Marine | 103 | 
| Electronic Equipment Coverage | 103 | 
| Utilizing a Checklist | 103 | 
| Part 1 – Building Coverage | 104 | 
| Part 2 – Building Coverage | 105 | 
| Part 3 – Miscellaneous Property Coverage | 106 | 
| Part 4 – Business Income, Extra Expense, and Loss of Rents Coverage | 107 | 
| Part 5 – Commercial General Liability Coverage | 108 | 
| Part 6 – Umbrella/Excess Liability Coverage | 109 | 
| Part 7 – Automobile Coverage | 110 | 
| Part 8 – Miscellaneous Insurance Coverage | 113 | 
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| Chapter 5: Evaluating A Business | 114 | 
| Part 1 - General Information | 115 | 
| Part 2 - Historical Information | 115 | 
| Part 3 - Insurance Policy History | 116 | 
| Part 4 - Current Operations | 117 | 
| Part 5 - Property Information | 118 | 
| Part 6 - Checklist of Enclosures | 120 | 
| Part 7 - Vehicle Schedule | 120 | 
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| Chapter 6: Workers’ Compensation | 122 | 
| Calculating Workers’ Compensation Premiums | 124 | 
| Applying Payroll Classifications Properly | 124 | 
| Experience Modification Factors | 125 | 
| Minimizing Experience Modification | 125 | 
| Loss Control Services | 126 | 
| Dividend Programs | 128 | 
| Dividend Types | 128 | 
| Comparing Dividend Proposals: Terminology | 129 | 
| Retention | 129 | 
| Loss Conversion Factor (LCF) & Loss Development Factor (LDF) | 129 | 
| Incurred But Not Reported (IBNR) | 130 | 
| Dividend History Matters | 131 | 
| Commissions | 132 | 
| Good Accounting Is a Must | 132 | 
| Other Considerations | 133 | 
| Illegal Immigrants | 133 | 
| Owners and Officers | 133 | 
| Independent Contractors | 133 | 
| Volunteers | 134 | 
| Out of Territory Employees | 134 | 
| Workers’ Compensation Coverage Checklist | 135 | 
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| Chapter 7: Group Health Insurance | 137 | 
| Terminology | 137 | 
| Defining Group Insurance | 144 | 
| The Group Contract | 145 | 
| Experience Rating | 145 | 
| Group Underwriting | 146 | 
| Group Classification | 147 | 
| Individual vs Group | 147 | 
| Franchise Health Insurance | 148 | 
| Blanket Insurance | 148 | 
| Group Credit Insurance | 148 | 
| Self-Insuring | 149 | 
| Patient Protection & Affordable Care Act | 153 | 
| Guaranteed Issue | 154 | 
| Young Adults | 154 | 
| Individual Mandate | 154 | 
| Health Insurance Exchanges | 155 | 
| Medicare & Medicare Reforms | 155 | 
| Small Businesses | 155 | 
| Congress | 155 | 
| Employer Mandate | 156 | 
| Changes to the Affordable Care Act | 157 | 
| Short-Term Insurance | 158 | 
| Association Health Plans | 158 | 
| Pre-tax Dollars | 159 | 
| Limiting Consolidation | 159 | 
| Other Changes | 160 | 
| Timeline | 160 | 
| Disability Insurance | 161 | 
| Short-Term Disability (STD) | 165 | 
| Long-Term Disability (LTD) | 166 | 
| Disability Terms | 169 | 
| Benefit and Waiting Period | 169 | 
| Cost of Living Escalator | 170 | 
| Renewable & Non-Cancelable Contracts | 170 | 
| Benefit Coordination | 172 | 
| Marketing Disability Insurance | 172 | 
| Long-Term Nursing Care Insurance | 172 | 
| Life Insurance for Long-Term Care Costs | 174 | 
| Rising Costs for LTC Care | 177 | 
| How Costs Are Covered | 178 | 
| State Statutes on Long-Term Care Group Insurance | 179 | 
| Premiums | 181 | 
| Long-Term Care Benefits | 181 | 
| Activities of Daily Living | 183 | 
| Asset Protection | 183 | 
| Integrated Long-Term Care Policies | 184 | 
| Assisted Living Benefits | 184 | 
| Marketing Group Plans | 185 | 
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| Chapter 8: Terrorism Risk Insurance Act (TRIA) | 186 | 
| Defining “Act of Terrorism” | 186 | 
| TRIA | 186 | 
| President Bush Signs TRIA | 188 | 
| The Role of Terrorism Insurance | 188 | 
| Policy Restrictions | 190 | 
| Business Interruption Insurance | 190 | 
| Workers Compensation and Other Coverage | 191 | 
| Coverage under Terrorism Insurance | 192 | 
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| Chapter 9: Key Person Insurance | 197 | 
| Buy-And-Sell Agreements | 197 | 
| Sample Buy-Sell Agreement | 199 | 
| Final Checklist for Buy-And-Sell Agreements | 208 | 
| Death & Beneficiary Arrangements | 209 | 
| Loss of Interest | 209 | 
| Cross-Purchase Agreements | 210 | 
| Wait-and-See Arrangements | 211 | 
| Key Person Principle | 211 | 
| Insurable Interest for Life Insurance | 211 | 
| Health Insurance on Key Employees & Owners | 213 | 
| The Small Company’s Exposure | 215 | 
| Loss of the Small Business Owner | 215 | 
| Planning Ahead for Death or Disability | 219 | 
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| Chapter 10: 401(k) Plans | 220 | 
| Employer Incentives to Offer 401(k) | 220 | 
| Various Plans Exist | 221 | 
| No One Plans to Fail | 223 | 
| Retirement Needs Worksheet | 224 | 
| Too Much To Cover in One Chapter | 225 | 
| 401(k) Plan Elements | 226 | 
| How the 401(k) Plan Works, Eligibility | 228 | 
| Contributions | 229 | 
| Plan Vesting | 230 | 
| Company 401(k) Fund Matching | 230 | 
| 401(k) Loans | 231 | 
| Fund Withdrawals | 233 | 
| IRS Section 72(t) | 235 | 
| Non-Discrimination Testing | 236 | 
| 401(k) Plan Investing Options | 236 | 
| Fund Rollovers | 238 | 
| At Retirement | 241 | 
| In Conclusion | 242 | 
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| Chapter 11: Business Ethics | 244 | 
| Cooperation | 244 | 
| Promises | 246 | 
| In Order to Avoid Problems | 247 | 
| After the Sale | 249 | 
| Educated Professionals | 249 | 
| Why Don’t Agents Interact? | 252 | 
| Setting Goals | 252 | 
| Recognizing Potential Business Risks | 253 | 
| A Culture of Shortsightedness | 259 | 
| It’s A Jungle Out There | 260 | 
| Following a Code of Ethics | 262 | 
| Promoting Ethical Conduct | 265 | 
| Choosing The Ethical Path | 266 | 
| Identifying With Others | 268 | 
| Test Your Own Ethical Standards | 269 | 
| What Does An Ethical Agent Look Like? | 271 | 
| Initiating the Appointment | 272 | 
| Replacing Another Agent’s Policies | 273 | 
| Rolling Clients From One Insurer to Another | 274 | 
| Information Provided | 274 | 
| The Client’s Best Interest | 275 | 
| Servicing Existing Policies | 275 | 
| Public’s Perception of Agents | 277 | 
| Developing a Sense of Professional Pride | 277 | 
| Education is Not Only Required – It Also Makes Sense | 279 | 
| Midwest Zone Agreement (Education) | 280 | 
| Whistleblower Protection Act | 283 | 
| From a Practical Standpoint | 286 | 
| Section 406 of the Sarbanes-Oxley Act | 289 | 
| Making ethical decisions involve | 293 | 
| Final Page of book: | 295 | 
United Insurance Educators Inc.
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