Business Insurance Needs
Table of Contents
| 
   Chapter 1: The Basics  | 
  
   1  | 
 
| 
   Group Insurance Principles  | 
  
   1  | 
 
| 
   Eligible Groups  | 
  
   1  | 
 
| 
   Single Employer Groups  | 
  
   1  | 
 
| 
   Multiple Employer Trusts (METS)  | 
  
   2  | 
 
| 
   Unions, Associations, and Other Groups  | 
  
   2  | 
 
| 
   Creditor-Debtor Groups  | 
  
   2  | 
 
| 
   Underwriting Advantages  | 
  
   3  | 
 
| 
   Keeping Current With Business Needs  | 
  
   4  | 
 
| 
   The Informed Consumer  | 
  
   5  | 
 
| 
   Providing a Quote  | 
  
   6  | 
 
| 
   The Contract Participants  | 
  
   8  | 
 
| 
   The Insurer  | 
  
   8  | 
 
| 
   The Insured  | 
  
   8  | 
 
| 
   Insurance Contract  | 
  
   9  | 
 
| 
   Underwriting and Rating  | 
  
   9  | 
 
| 
   Finance  | 
  
   10  | 
 
| 
   A Public Interest  | 
  
   10  | 
 
| 
   Insurance Helps Social Values  | 
  
   11  | 
 
| 
   Affected with the Public Interest  | 
  
   13  | 
 
| 
   The Insurance Contract  | 
  
   13  | 
 
| 
   Defining the Contract  | 
  
   13  | 
 
| 
   An Agent’s Responsibility  | 
  
   14  | 
 
| 
   The Application for Coverage  | 
  
   15  | 
 
| 
   The Binder  | 
  
   17  | 
 
| 
   Contract Elements  | 
  
   18  | 
 
| 
   Contract Agreement (Offer & Acceptance)  | 
  
   19  | 
 
| 
   Competent Parties  | 
  
   21  | 
 
| 
   Insurer Incompetency  | 
  
   22  | 
 
| 
   Public Interest  | 
  
   22  | 
 
| 
   Consideration  | 
  
   22  | 
 
| 
   Contract Characteristics  | 
  
   23  | 
 
| 
   Adhesion  | 
  
   23  | 
 
| 
   Unilateral Contracts  | 
  
   24  | 
 
| 
   Good-Faith Contracts  | 
  
   25  | 
 
| 
   Warranties  | 
  
   27  | 
 
| 
   Representations  | 
  
   28  | 
 
| 
   Concealment  | 
  
   29  | 
 
| 
   Principle of Indemnity  | 
  
   31  | 
 
| 
   Insurable Interest and Subrogation  | 
  
   32  | 
 
| 
   Subject, Owner & Beneficiary  | 
  
   33  | 
 
| 
   
  | 
  
   
  | 
 
| 
   Chapter 2: Managing Risk  | 
  
   35  | 
 
| 
   Chance of Loss  | 
  
   35  | 
 
| 
   What is the Degree of Risk?  | 
  
   36  | 
 
| 
   Basic Definitions  | 
  
   37  | 
 
| 
   Peril  | 
  
   37  | 
 
| 
   Hazard  | 
  
   38  | 
 
| 
   Loss  | 
  
   38  | 
 
| 
   The Insurance Company’s Role  | 
  
   39  | 
 
| 
   The Risk Manager  | 
  
   41  | 
 
| 
   The Group Buyer  | 
  
   43  | 
 
| 
   The Seller or Advisor  | 
  
   43  | 
 
| 
   Group Insurance Administrators  | 
  
   44  | 
 
| 
   The Risk Management Process  | 
  
   45  | 
 
| 
   Business Management  | 
  
   45  | 
 
| 
   Worksheet Example  | 
  
   47  | 
 
| 
   Identifying Potential Loss Exposures  | 
  
   47  | 
 
| 
   Risk Transfer  | 
  
   48  | 
 
| 
   Retaining Risk  | 
  
   49  | 
 
| 
   Risk Avoidance  | 
  
   50  | 
 
| 
   Risk Reduction  | 
  
   51  | 
 
| 
   A Recap  | 
  
   51  | 
 
| 
   The “I am Insurance Poor” Defense  | 
  
   52  | 
 
| 
   Reducing Hazard  | 
  
   53  | 
 
| 
   Reducing the Loss  | 
  
   53  | 
 
| 
   What Is Indemnity?  | 
  
   54  | 
 
| 
   Insurers Face Their Own Risks  | 
  
   54  | 
 
| 
   
  | 
  
   
  | 
 
| 
   Chapter 3: Types of Insurers  | 
  
   59  | 
 
| 
   Private and Government Insurance  | 
  
   59  | 
 
| 
   Private Insurers  | 
  
   59  | 
 
| 
   Life Insurance  | 
  
   60  | 
 
| 
   Property and Liability Insurance  | 
  
   60  | 
 
| 
   Government Insurance  | 
  
   61  | 
 
| 
   Voluntary Government Insurance  | 
  
   61  | 
 
| 
   Compulsory Government Insurance  | 
  
   61  | 
 
| 
   Mutual Companies  | 
  
   62  | 
 
| 
   Assessment Mutuals  | 
  
   62  | 
 
| 
   Non-Assessment Mutuals  | 
  
   65  | 
 
| 
   Conversions  | 
  
   65  | 
 
| 
   Reciprocal or Inter-Insurer Associations  | 
  
   66  | 
 
| 
   Stock and Mutual Underwriting  | 
  
   67  | 
 
| 
   Factory Mutuals  | 
  
   68  | 
 
| 
   Superior Agents and Brokers  | 
  
   69  | 
 
| 
   
  | 
  
   
  | 
 
| 
   Chapter 4: Coverage Options  | 
  
   72  | 
 
| 
   Coverage Checklist  | 
  
   72  | 
 
| 
   Working From a Standardized Format  | 
  
   73  | 
 
| 
   Property Insurance  | 
  
   74  | 
 
| 
   Deductible Versus Self-Insured Retention  | 
  
   74  | 
 
| 
   Replacement Cost Versus Actual Cash Value  | 
  
   75  | 
 
| 
   Functional Replacement Cost  | 
  
   75  | 
 
| 
   Coinsurance Versus Agreed Amount  | 
  
   76  | 
 
| 
   Property Coverage Forms  | 
  
   77  | 
 
| 
   Earthquake  | 
  
   78  | 
 
| 
   Flood Insurance  | 
  
   78  | 
 
| 
   Building Ordinance and Law Coverage  | 
  
   78  | 
 
| 
   Glass  | 
  
   79  | 
 
| 
   Construction or Builder’s Risk  | 
  
   79  | 
 
| 
   Pollution Coverage  | 
  
   79  | 
 
| 
   Reporting Form Coverage  | 
  
   80  | 
 
| 
   Property in Transit  | 
  
   80  | 
 
| 
   Business Income, Extra Expense, & Rent Loss  | 
  
   81  | 
 
| 
   Blanket Coverage  | 
  
   82  | 
 
| 
   Business Owner’s Policy (BOP)  | 
  
   82  | 
 
| 
   Locations of Coverage  | 
  
   83  | 
 
| 
   Liability Insurance Coverage  | 
  
   83  | 
 
| 
   General Liability Forms  | 
  
   83  | 
 
| 
   Aggregate Limits  | 
  
   86  | 
 
| 
   No Policy Covers Everything  | 
  
   87  | 
 
| 
   Claim Payments  | 
  
   87  | 
 
| 
   Deductibles  | 
  
   88  | 
 
| 
   Costs of Defense  | 
  
   88  | 
 
| 
   Payment Approaches  | 
  
   89  | 
 
| 
   Umbrella and Excess Liability Policies  | 
  
   89  | 
 
| 
   Errors and Omissions Coverage  | 
  
   89  | 
 
| 
   Ostensible Authority  | 
  
   91  | 
 
| 
   Serving as a Director or Officer  | 
  
   95  | 
 
| 
   Underground Storage Tanks  | 
  
   95  | 
 
| 
   Auto Coverage  | 
  
   96  | 
 
| 
   Coverage Symbols  | 
  
   96  | 
 
| 
   Uninsured & Underinsured Motorist Coverage  | 
  
   97  | 
 
| 
   Coverage for Rented Vehicles  | 
  
   97  | 
 
| 
   Garage Liability  | 
  
   98  | 
 
| 
   Garage Keeper’s Liability  | 
  
   98  | 
 
| 
   Actual Cash Value or Stated Amount  | 
  
   99  | 
 
| 
   Accessories  | 
  
   99  | 
 
| 
   Miscellaneous Insurance Coverage  | 
  
   100  | 
 
| 
   Crime Coverage  | 
  
   100  | 
 
| 
   Boiler and Machinery Coverage  | 
  
   101  | 
 
| 
   Inland Marine Insurance  | 
  
   101  | 
 
| 
   Ocean Marine  | 
  
   103  | 
 
| 
   Electronic Equipment Coverage  | 
  
   103  | 
 
| 
   Utilizing a Checklist  | 
  
   103  | 
 
| 
   Part 1 – Building Coverage  | 
  
   104  | 
 
| 
   Part 2 – Building Coverage  | 
  
   105  | 
 
| 
   Part 3 – Miscellaneous Property Coverage  | 
  
   106  | 
 
| 
   Part 4 – Business Income, Extra Expense, and Loss of Rents Coverage  | 
  
   107  | 
 
| 
   Part 5 – Commercial General Liability Coverage  | 
  
   108  | 
 
| 
   Part 6 – Umbrella/Excess Liability Coverage  | 
  
   109  | 
 
| 
   Part 7 – Automobile Coverage  | 
  
   110  | 
 
| 
   Part 8 – Miscellaneous Insurance Coverage  | 
  
   113  | 
 
| 
   
  | 
  
   
  | 
 
| 
   Chapter 5: Evaluating A Business  | 
  
   114  | 
 
| 
   Part 1 - General Information  | 
  
   115  | 
 
| 
   Part 2 - Historical Information  | 
  
   115  | 
 
| 
   Part 3 - Insurance Policy History  | 
  
   116  | 
 
| 
   Part 4 - Current Operations  | 
  
   117  | 
 
| 
   Part 5 - Property Information  | 
  
   118  | 
 
| 
   Part 6 - Checklist of Enclosures  | 
  
   120  | 
 
| 
   Part 7 - Vehicle Schedule  | 
  
   120  | 
 
| 
   
  | 
  
   
  | 
 
| 
   Chapter 6: Workers’ Compensation  | 
  
   122  | 
 
| 
   Calculating Workers’ Compensation Premiums  | 
  
   124  | 
 
| 
   Applying Payroll Classifications Properly  | 
  
   124  | 
 
| 
   Experience Modification Factors  | 
  
   125  | 
 
| 
   Minimizing Experience Modification  | 
  
   125  | 
 
| 
   Loss Control Services  | 
  
   126  | 
 
| 
   Dividend Programs  | 
  
   128  | 
 
| 
   Dividend Types  | 
  
   128  | 
 
| 
   Comparing Dividend Proposals: Terminology  | 
  
   129  | 
 
| 
   Retention  | 
  
   129  | 
 
| 
   Loss Conversion Factor (LCF) & Loss Development Factor (LDF)  | 
  
   129  | 
 
| 
   Incurred But Not Reported (IBNR)  | 
  
   130  | 
 
| 
   Dividend History Matters  | 
  
   131  | 
 
| 
   Commissions  | 
  
   132  | 
 
| 
   Good Accounting Is a Must  | 
  
   132  | 
 
| 
   Other Considerations  | 
  
   133  | 
 
| 
   Illegal Immigrants  | 
  
   133  | 
 
| 
   Owners and Officers  | 
  
   133  | 
 
| 
   Independent Contractors  | 
  
   133  | 
 
| 
   Volunteers  | 
  
   134  | 
 
| 
   Out of Territory Employees  | 
  
   134  | 
 
| 
   Workers’ Compensation Coverage Checklist  | 
  
   135  | 
 
| 
   
  | 
  
   
  | 
 
| 
   Chapter 7: Group Health Insurance  | 
  
   137  | 
 
| 
   Terminology  | 
  
   137  | 
 
| 
   Defining Group Insurance  | 
  
   144  | 
 
| 
   The Group Contract  | 
  
   145  | 
 
| 
   Experience Rating  | 
  
   145  | 
 
| 
   Group Underwriting  | 
  
   146  | 
 
| 
   Group Classification  | 
  
   147  | 
 
| 
   Individual vs Group  | 
  
   147  | 
 
| 
   Franchise Health Insurance  | 
  
   148  | 
 
| 
   Blanket Insurance  | 
  
   148  | 
 
| 
   Group Credit Insurance  | 
  
   148  | 
 
| 
   Self-Insuring  | 
  
   149  | 
 
| 
   Patient Protection & Affordable Care Act  | 
  
   153  | 
 
| 
   Guaranteed Issue  | 
  
   154  | 
 
| 
   Young Adults  | 
  
   154  | 
 
| 
   Individual Mandate  | 
  
   154  | 
 
| 
   Health Insurance Exchanges  | 
  
   155  | 
 
| 
   Medicare & Medicare Reforms  | 
  
   155  | 
 
| 
   Small Businesses  | 
  
   155  | 
 
| 
   Congress  | 
  
   155  | 
 
| 
   Employer Mandate  | 
  
   156  | 
 
| 
   Changes to the Affordable Care Act  | 
  
   157  | 
 
| 
   Short-Term Insurance  | 
  
   158  | 
 
| 
   Association Health Plans  | 
  
   158  | 
 
| 
   Pre-tax Dollars  | 
  
   159  | 
 
| 
   Limiting Consolidation  | 
  
   159  | 
 
| 
   Other Changes  | 
  
   160  | 
 
| 
   Timeline  | 
  
   160  | 
 
| 
   Disability Insurance  | 
  
   161  | 
 
| 
   Short-Term Disability (STD)  | 
  
   165  | 
 
| 
   Long-Term Disability (LTD)  | 
  
   166  | 
 
| 
   Disability Terms  | 
  
   169  | 
 
| 
   Benefit and Waiting Period  | 
  
   169  | 
 
| 
   Cost of Living Escalator  | 
  
   170  | 
 
| 
   Renewable & Non-Cancelable Contracts  | 
  
   170  | 
 
| 
   Benefit Coordination  | 
  
   172  | 
 
| 
   Marketing Disability Insurance  | 
  
   172  | 
 
| 
   Long-Term Nursing Care Insurance  | 
  
   172  | 
 
| 
   Life Insurance for Long-Term Care Costs  | 
  
   174  | 
 
| 
   Rising Costs for LTC Care  | 
  
   177  | 
 
| 
   How Costs Are Covered  | 
  
   178  | 
 
| 
   State Statutes on Long-Term Care Group Insurance  | 
  
   179  | 
 
| 
   Premiums  | 
  
   181  | 
 
| 
   Long-Term Care Benefits  | 
  
   181  | 
 
| 
   Activities of Daily Living  | 
  
   183  | 
 
| 
   Asset Protection  | 
  
   183  | 
 
| 
   Integrated Long-Term Care Policies  | 
  
   184  | 
 
| 
   Assisted Living Benefits  | 
  
   184  | 
 
| 
   Marketing Group Plans  | 
  
   185  | 
 
| 
   
  | 
  
   
  | 
 
| 
   Chapter 8: Terrorism Risk Insurance Act (TRIA)  | 
  
   186  | 
 
| 
   Defining “Act of Terrorism”  | 
  
   186  | 
 
| 
   TRIA  | 
  
   186  | 
 
| 
   President Bush Signs TRIA  | 
  
   188  | 
 
| 
   The Role of Terrorism Insurance  | 
  
   188  | 
 
| 
   Policy Restrictions  | 
  
   190  | 
 
| 
   Business Interruption Insurance  | 
  
   190  | 
 
| 
   Workers Compensation and Other Coverage  | 
  
   191  | 
 
| 
   Coverage under Terrorism Insurance  | 
  
   192  | 
 
| 
   
  | 
  
   
  | 
 
| 
   Chapter 9: Key Person Insurance  | 
  
   197  | 
 
| 
   Buy-And-Sell Agreements  | 
  
   197  | 
 
| 
   Sample Buy-Sell Agreement  | 
  
   199  | 
 
| 
   Final Checklist for Buy-And-Sell Agreements  | 
  
   208  | 
 
| 
   Death & Beneficiary Arrangements  | 
  
   209  | 
 
| 
   Loss of Interest  | 
  
   209  | 
 
| 
   Cross-Purchase Agreements  | 
  
   210  | 
 
| 
   Wait-and-See Arrangements  | 
  
   211  | 
 
| 
   Key Person Principle  | 
  
   211  | 
 
| 
   Insurable Interest for Life Insurance  | 
  
   211  | 
 
| 
   Health Insurance on Key Employees & Owners  | 
  
   213  | 
 
| 
   The Small Company’s Exposure  | 
  
   215  | 
 
| 
   Loss of the Small Business Owner  | 
  
   215  | 
 
| 
   Planning Ahead for Death or Disability  | 
  
   219  | 
 
| 
   
  | 
  
   
  | 
 
| 
   Chapter 10: 401(k) Plans  | 
  
   220  | 
 
| 
   Employer Incentives to Offer 401(k)  | 
  
   220  | 
 
| 
   Various Plans Exist  | 
  
   221  | 
 
| 
   No One Plans to Fail  | 
  
   223  | 
 
| 
   Retirement Needs Worksheet  | 
  
   224  | 
 
| 
   Too Much To Cover in One Chapter  | 
  
   225  | 
 
| 
   401(k) Plan Elements  | 
  
   226  | 
 
| 
   How the 401(k) Plan Works, Eligibility  | 
  
   228  | 
 
| 
   Contributions  | 
  
   229  | 
 
| 
   Plan Vesting  | 
  
   230  | 
 
| 
   Company 401(k) Fund Matching  | 
  
   230  | 
 
| 
   401(k) Loans  | 
  
   231  | 
 
| 
   Fund Withdrawals  | 
  
   233  | 
 
| 
   IRS Section 72(t)  | 
  
   235  | 
 
| 
   Non-Discrimination Testing  | 
  
   236  | 
 
| 
   401(k) Plan Investing Options  | 
  
   236  | 
 
| 
   Fund Rollovers  | 
  
   238  | 
 
| 
   At Retirement  | 
  
   241  | 
 
| 
   In Conclusion  | 
  
   242  | 
 
| 
   
  | 
  
   
  | 
 
| 
   Chapter 11: Business Ethics  | 
  
   244  | 
 
| 
   Cooperation  | 
  
   244  | 
 
| 
   Promises  | 
  
   246  | 
 
| 
   In Order to Avoid Problems  | 
  
   247  | 
 
| 
   After the Sale  | 
  
   249  | 
 
| 
   Educated Professionals  | 
  
   249  | 
 
| 
   Why Don’t Agents Interact?  | 
  
   252  | 
 
| 
   Setting Goals  | 
  
   252  | 
 
| 
   Recognizing Potential Business Risks  | 
  
   253  | 
 
| 
   A Culture of Shortsightedness  | 
  
   259  | 
 
| 
   It’s A Jungle Out There  | 
  
   260  | 
 
| 
   Following a Code of Ethics  | 
  
   262  | 
 
| 
   Promoting Ethical Conduct  | 
  
   265  | 
 
| 
   Choosing The Ethical Path  | 
  
   266  | 
 
| 
   Identifying With Others  | 
  
   268  | 
 
| 
   Test Your Own Ethical Standards  | 
  
   269  | 
 
| 
   What Does An Ethical Agent Look Like?  | 
  
   271  | 
 
| 
   Initiating the Appointment  | 
  
   272  | 
 
| 
   Replacing Another Agent’s Policies  | 
  
   273  | 
 
| 
   Rolling Clients From One Insurer to Another  | 
  
   274  | 
 
| 
   Information Provided  | 
  
   274  | 
 
| 
   The Client’s Best Interest  | 
  
   275  | 
 
| 
   Servicing Existing Policies  | 
  
   275  | 
 
| 
   Public’s Perception of Agents  | 
  
   277  | 
 
| 
   Developing a Sense of Professional Pride  | 
  
   277  | 
 
| 
   Education is Not Only Required – It Also Makes Sense  | 
  
   279  | 
 
| 
   Midwest Zone Agreement (Education)  | 
  
   280  | 
 
| 
   Whistleblower Protection Act  | 
  
   283  | 
 
| 
   From a Practical Standpoint  | 
  
   286  | 
 
| 
   Section 406 of the Sarbanes-Oxley Act  | 
  
   289  | 
 
| 
   Making ethical decisions involve  | 
  
   293  | 
 
| 
   Final Page of book:  | 
  
   295  | 
 
United Insurance Educators Inc.
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