Agent Ethics

Table of Contents

Chapter 1:  A Desire for Ethics	1
Making Choices	1
Ethics Beyond Philosophers	2
Being Ethically Responsible	3
Caring For others	3
A Legal Liability	6
Chapter 2:  Work Ethics	7
Ethics On The Job	7
Education Requirements	7
Responsibility	9
Assert, Aggress & Aggressive	10
When We Have Failed To Do Something Important	12
Setting Up Professional Standards	13
Questions As Well As Answers	14
Example	14
Professional Conduct	16
Ethics In The Workplace	17
Ethical Excellence	19
Asking The Right Questions	21
Listening - The Route To Success	22
Example	22
Patience, Patience, Patience!	23
Customer Satisfaction	24
The Difficult Customer	25
Preparing For The Inevitable	26
Using Specific Language	27
Chapter 3:  A Moral Obligation	29
Family Obligation	29
Free Choice	30
Egoism	32
Objectivist Theory	32
Example	33
Cultural Ethics; Perceptions Of Ethics	34
Moral Persuasion (moral reformers)	36
Rationalizing Morals	37
Chapter 4:  The Teaching Of Ethics	39
Can Ethics Be Taught?	39
A Moral Habit	40
Violence In The Name Of Ethics	42
The Addiction To Power	43
Objective Morality	45
Avoiding Negativity	47
Who Is The Teacher?	48
Are Manners Part Of Ethics?	49
Chapter 5:  Financial Ethics	50
Ethical Investing	50
Investing In Familiar Products	51
Searching For Compatible Companies	51
Personal Involvement	52
Forcing Change Through Investing	53
Socially Responsible Investing (SRI)	53
The Avoidance Investor	54
Positive Investing Approach	55
Criteria From The National Council of Churches	56
The Activist Investor	57
Gadflies	58
Ethical Investing For Profit	60
Investing In Small Companies	61
Investing For The Long Term	62
Early Ethical Investment Trends	62
Where Does One Begin?	63
Two Basic Categories Of Investments	63
Know Thyself	64
Example	64
Investment Portfolios	65
Appraising Oneself	66
Considering Current Financial Status	68
Future Financial Concerns	68
Two Portfolio Constants: Change & Deliberateness	69
Ethical Banking	71
Credit Unions	71
Minority Owned Banks	72
Socially Responsible Credit Card Companies	72

United Insurance Educators, Inc.

PO Box 1030

Eatonville, WA.  98328