Insurers & the Consumer
Chapter 1: Looks at Government and Private Sponsorship, Lloyds of London, Self-insurance, and Risk Retention Groups.
Chapter 2: Looks at Risk, chance of loss, loss control, prevention strategies, and the application process.
Chapter 3: Looks at Underwriting and Reinsurance.
Chapter 4: Looks at Ratemaking: merit rating, prospective experience rating, retrospective experience rating, fire insurance, Time of loss, and following proper procedures.
Chapter 5: Looks at Insurance Regulation.
Chapter 6: Explores TRIA: Terrorism Risk Insurance Act.
Chapter 7: Is entirely dedicated to Ethics. Looks at agent responsibilities and the legal system.