The Fundamentals of Claims Handling
Instructor
UIE Phone
(253) 846-1155 Email
mail@uiece.com |
Course Overview
Despite being one of the biggest industries in the world, at its core, insurance is still a business that focuses on people. A policyholder hopes that the unexpected never happens, but when he or she experiences an event that requires the submission of a claim, what is the role of the claims department? What are essential activities of an effective claims handling process? What challenges do claims professionals face and what solutions have been developed to combat these difficulties? These are the questions that will be considered throughout this course. |
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Description |
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Relate the two main goals of the
claims function and how it relates to other vital insurance departments. |
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Explain the essential activities
in an effective claims handling process. |
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Identify some common challenges
experienced by claims professionals and what solutions are available to
overcome those challenges. |
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Apply
course information to provide excellent customer service to policyholders
while enhancing company profitability and solvency. |
None.