Agent Ethics
Instructor
UIE Phone
(253) 846-1155 Email
mail@uiece.com |
Course Overview
This course is designed to provide
information on ethical business and insurance practices. As such, it addresses ethical topics that
an agent would deal with in his or her day-to-day insurance work.
Most of us consider ethics to be the topic of right versus wrong and
this is essentially correct. The
difficulty comes in determining whose values of right and wrong should be
used. This course addresses the fact
that insurance laws must always be followed, but beyond that who determines
the “right” course of action? Since
agents often disagree on which products are right for the consumer, beyond
the laws that are imposed, whose values should be used?
Since ethics have no clear guidelines beyond the laws that are imposed
on the insurance industry, this course addresses how an agent makes these
value determinations. Due diligence
and fair consumer practices are examined in the context of accepting personal
responsibility in selecting and presenting products. Since agents must rely on their
understanding of products, this course discusses an agent’s responsibility to
read and understand the policies that they sell.
Ethics is not always a black-and-white issue so much time is spent on
helping the agent understand how he or she would appraise a business or
personal situation from an ethical standpoint and determine the ethical avenue. The point of this course is not to tell the
agent what is right or wrong but to give them the tools to make this
determination for themselves. Since
day-to-day situations will vary, having the tools to make this choice for
themselves is far more important than telling them our opinion of right and
wrong. |
|
Chapter |
Subject |
Description |
|
Chapter 1 |
A Desire for Ethics |
Making ethical choices and legal liability. |
|
Chapter 2 |
Work Ethics |
Professional conduct |
|
Chapter 3 |
A Moral Obligation |
Objectivist Ethics |
|
Chapter 4 |
The Teaching of Ethics |
Can Ethics be taught? |
|
Chapter 5 |
Financial Ethics |
Ethical Investing |
None